Poor customer Service

Very disappointed in this dealership. Customer check in is very disorganised. Not done in order of who arrives first. Transport is a mess. Would have been quicker to walk home. From time of arrival it has been 1 hour 20 and still no sign of a lift home. Probably going to be here close on 2 hours. They never take calls or even call you back. If there was a zero star I would have selected that. Will probably drive back to my old home town Hillcrest and service there and spend the day there than have to deal with this dealership.