CMH Opel East Rand
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
CMH Opel East Rand has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked CMH Opel East Rand across 17 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
CMH Opel East Rand I am extremely disappointed with the level of service and management at CMH Opel East Rand. What should have been a routine brake pad and disc replacement turned into a four-day ordeal characterized by poor planning and a total lack of communication. I booked my vehicle seven days in advance, yet when I arrived, the parts had not been reserved and were sold to a walk-in customer the previous Saturday. This resulted in my car being stuck at the dealership for four days. Throughout this entire period, the dealership never once called me with a proactive update; I had to initiate every single follow-up myself. To make matters worse, a courtesy vehicle was only offered at 15:00 on the third day far too late to be of any practical use. Despite escalating this to the Dealer Principal, Vishal Harkoo, I received a generic corporate response that failed to address the specific internal failures or the communication breakdown. If you value your time and expect professional communication, I suggest looking elsewhere for your vehicle service.
1 reviews | Active since Jan 2020
CMH Opel East Rand I am extremely disappointed with the level of service and management at CMH Opel East Rand. What should have been a routine brake pad and disc replacement turned into a four-day ordeal characterized by poor planning and a total lack of communication. I booked my vehicle seven days in advance, yet when I arrived, the parts had not been reserved and were sold to a walk-in customer the previous Saturday. This resulted in my car being stuck at the dealership for four days. Throughout this entire period, the dealership never once called me with a proactive update; I had to initiate every single follow-up myself. To make matters worse, a courtesy vehicle was only offered at 15:00 on the third day far too late to be of any practical use. Despite escalating this to the Dealer Principal, Vishal Harkoo, I received a generic corporate response that failed to address the specific internal failures or the communication breakdown. If you value your time and expect professional communication, I suggest looking elsewhere for your vehicle service.
1 reviews | Active since Jan 2020
NEVER, NEVER, EVER buy a used car from this dealership and NEVER get your car serviced there either. It is a pity that I have to give them 1 star as I would give them MINUS FIVE stars if I could. I bought a used 2013 Opel Meriva from them in December 2025 based on an advert which I saw in Autotrader. They gave CMH Opel East Rand a solid sellers rating which turned out to be anything but true. Eight months later, with the car having broken down on four occasions and having been on the road around only half that time, I sold the car for s****. I had spent over R60k with a further estimated R80k being required to get the car back into drivable condition. The repairs took weeks rather than days but were never completed properly with the car having to be returned on several occasions. The repairs were expensive - some of the work was outsourced to other "engineers" who charge an arm and a leg and did not do a competent job in diagnosing the problem and repairing the car. I had to continually phone them to find out what was happening with the car and there was no admission of issues on their side which caused all of these problems. I am also still waiting for the multi-page purchase agreement which I regrettably signed in December when I purchased the car. I therefore repeat - NEVER, NEVER, EVER buy a car from CMH Opel (or CMH Foton - they are connected) East Rand or get your vehicle serviced there unless you want to wait forever and pay a fortune for shoddy workmanship.
1 reviews | Active since Jan 2020
NEVER, NEVER, EVER buy a used car from this dealership and NEVER get your car serviced there either. It is a pity that I have to give them 1 star as I would give them MINUS FIVE stars if I could. I bought a used 2013 Opel Meriva from them in December 2025 based on an advert which I saw in Autotrader. They gave CMH Opel East Rand a solid sellers rating which turned out to be anything but true. Eight months later, with the car having broken down on four occasions and having been on the road around only half that time, I sold the car for s****. I had spent over R60k with a further estimated R80k being required to get the car back into drivable condition. The repairs took weeks rather than days but were never completed properly with the car having to be returned on several occasions. The repairs were expensive - some of the work was outsourced to other "engineers" who charge an arm and a leg and did not do a competent job in diagnosing the problem and repairing the car. I had to continually phone them to find out what was happening with the car and there was no admission of issues on their side which caused all of these problems. I am also still waiting for the multi-page purchase agreement which I regrettably signed in December when I purchased the car. I therefore repeat - NEVER, NEVER, EVER buy a car from CMH Opel (or CMH Foton - they are connected) East Rand or get your vehicle serviced there unless you want to wait forever and pay a fortune for shoddy workmanship.
1 reviews | Active since Jan 2020
Honestly - would rate them a "0" if I could. Purchased a brand new 2025 model Opel Corsa 1.2 Edition with 0 km's on the clock and immediately had noticed a few issues on collection: Brakes - within the first day of driving the vehicle I noticed a squeak which was raised immediately to the dealer at which point I was informed the reasons for the squeak was due to the vehicle being new and would eventually settle after the brakes are "worn in". The squeak eventually subsided for around a week before they started squeaking again. The vehicle was subsequently taken into the dealership on the 08th of April and upon their investigations had informed that the vehicle stood at the facilities resulting in dust settling on the discs and were eventually "blown off". The squeaking subsided however began again at which point the dealer had taken in the vehicle and replaced with a new set of brake discs. Blind Spot Sensor - the vehicle has a blind spot sensor which had never functioned since purchase and only highlighted upon picking up the dashboard error on the 05th May and subsequently brought to their attention. Bear in mind this was only noted 2 months after purchasing the vehicle. Passenger Side Door Rubber (Exterior) - I couldn't make out if the door rubber is lifting making the door seem as though it's not 100% aligned to the body or whether the door is actually not aligned. Front Bumper not 100% aligned - the front bumper isn't aligned 100% to the fender by a few mm's on the right side whilst the left side is aligned. Its now 3 months later and there are additional assembled parts pulling away from the frame - this remains unresolved pending feedback from the dealer on how long the repairs will take in order to book the vehicle. Upon raising this with the MIOSA - I had been informed that I am within my right to return the vehicle however the dealer now outright refuses to consider any means of exchange / reimbur*****t or reasonable settlement, I acknowledge that the vehicle is used for a duration of 3 months and went to extent of informing the dealer that I will settle for a reasonable settlement and did not expect 100% reimbur*****t. The dealer subsequently came through with an offer to buy back the vehicle at 70% of the initial selling price. I've escalated to the dealer principle with no feedback and now attempting their Group Head for Sales - chances are they will push back due to internal business practices. They preach customer satisfaction and retention as a client but at the end of the day it's evident that profit outweighs customer satisfaction. This is evident with the mere fact that they proceeded to offer 70% of the selling price simply to resell the vehicle at 50-60k profit.
1 reviews | Active since Jan 2020
Honestly - would rate them a "0" if I could. Purchased a brand new 2025 model Opel Corsa 1.2 Edition with 0 km's on the clock and immediately had noticed a few issues on collection: Brakes - within the first day of driving the vehicle I noticed a squeak which was raised immediately to the dealer at which point I was informed the reasons for the squeak was due to the vehicle being new and would eventually settle after the brakes are "worn in". The squeak eventually subsided for around a week before they started squeaking again. The vehicle was subsequently taken into the dealership on the 08th of April and upon their investigations had informed that the vehicle stood at the facilities resulting in dust settling on the discs and were eventually "blown off". The squeaking subsided however began again at which point the dealer had taken in the vehicle and replaced with a new set of brake discs. Blind Spot Sensor - the vehicle has a blind spot sensor which had never functioned since purchase and only highlighted upon picking up the dashboard error on the 05th May and subsequently brought to their attention. Bear in mind this was only noted 2 months after purchasing the vehicle. Passenger Side Door Rubber (Exterior) - I couldn't make out if the door rubber is lifting making the door seem as though it's not 100% aligned to the body or whether the door is actually not aligned. Front Bumper not 100% aligned - the front bumper isn't aligned 100% to the fender by a few mm's on the right side whilst the left side is aligned. Its now 3 months later and there are additional assembled parts pulling away from the frame - this remains unresolved pending feedback from the dealer on how long the repairs will take in order to book the vehicle. Upon raising this with the MIOSA - I had been informed that I am within my right to return the vehicle however the dealer now outright refuses to consider any means of exchange / reimbur*****t or reasonable settlement, I acknowledge that the vehicle is used for a duration of 3 months and went to extent of informing the dealer that I will settle for a reasonable settlement and did not expect 100% reimbur*****t. The dealer subsequently came through with an offer to buy back the vehicle at 70% of the initial selling price. I've escalated to the dealer principle with no feedback and now attempting their Group Head for Sales - chances are they will push back due to internal business practices. They preach customer satisfaction and retention as a client but at the end of the day it's evident that profit outweighs customer satisfaction. This is evident with the mere fact that they proceeded to offer 70% of the selling price simply to resell the vehicle at 50-60k profit.
1 reviews | Active since Jan 2020
Absolutely amazing experience, our family recent bought a new car, and with looking around, not only for a good deal but also for who treats you right. (we all know time is money. But being friendly costs nothing) and let me tell you. We've never felt more at home. I would highly recommend Keagan Scully and Ethan Chetty if you're looking at investing in a new vehicle. Not only were they friendly, they make you feel extremely comfortable. Everything is explained in detailed but also to a point where it never overwhelms you. Even when the deal was done both of these gentlemen continued to assist and sort every fine detail out. From setting the car to our needs instead of letting us fumble to figure it out on our own , to saying they're available if we ever need help on something. I hope if you're looking for a car that this is your sign to go to CMH Opel East Rand and ask for these gentlemen. They are truly A+ at their work and great human beings. We thank you from the bottom of our hearts for the experience.
1 reviews | Active since Jan 2020
Absolutely amazing experience, our family recent bought a new car, and with looking around, not only for a good deal but also for who treats you right. (we all know time is money. But being friendly costs nothing) and let me tell you. We've never felt more at home. I would highly recommend Keagan Scully and Ethan Chetty if you're looking at investing in a new vehicle. Not only were they friendly, they make you feel extremely comfortable. Everything is explained in detailed but also to a point where it never overwhelms you. Even when the deal was done both of these gentlemen continued to assist and sort every fine detail out. From setting the car to our needs instead of letting us fumble to figure it out on our own , to saying they're available if we ever need help on something. I hope if you're looking for a car that this is your sign to go to CMH Opel East Rand and ask for these gentlemen. They are truly A+ at their work and great human beings. We thank you from the bottom of our hearts for the experience.
1 reviews | Active since Jan 2020
CMH East Rand Service and Parts Department is diabolical. 1. My broken car stood in their parking lot for over a week post payment for them to even begin diagnostics. The entire repair took 3 months of constant back and forth and threats. 2. Once diagnostics were complete and I told them about my extended warranty the quote (for an engine overhaul) was over R 120 000.00 3. My insurance paid about R60 000.00. I paid R 12 000.00. Leaving me with a balance of about R 50 000.00. My suspicions grew and I decided to contact stellantis and get a comparative quote because the most expensive part (R 32 000.00) was a deal breaker for them and they insisted I pay cash. Well to my surprise Stellantis did not have the part on their system, a system CMH East Rand uses to source parts. 4. Once that **** came to light the quote suddenly drops to just over R 70 000.00 but I had to wait close to 3 months for any real progress to be made. 5. It's now December, my father is making threats, and my car is ready for collection. We collect the car but my Aircon and tyre sensors do not work and I'm liable for the repairs. After a protest they fix the Aircon but refuse to take accountability for my tyre pressure sensor which I later discover was removed from my vehicle while it was on their floor. 4. They then quote me over R 5000.00 for one tyre pressure sensor, which I bought for R 898.00 at Williams Hunt via Stellantis. So again they tried to **** me. 5. Yes, I did call CMH Headquarters and the manager I spoke to threatened me and said they're doing me a favour so I best behave and be grateful or they will take action. Long story short. CMH East Rand has a tendency of manipulating parts prices they claim are provided by stellantis. A business is expected to make a profit, granted, but you do not charge R3000 for engine oil, multiply every part by over 3 times it's worth to make a profit. That is *********. If I didn't enquire with stellantis, they would've walked away with over R 50 000.00 in profit, R 32 000.00 of that is a nonexistent part. Do with this information what you will but I would suggest you source parts at a reliable dealership and CMH East Rand is not. Their staff lacks accountability, lie with ease and gaslight you into believing their right and you're wrong, even when you have proof stating otherwise. They may counter my review but I have proof, I have kept every document and conversation, if you need to see the proof to believe me, I will gladly share it.
1 reviews | Active since Jan 2020
CMH East Rand Service and Parts Department is diabolical. 1. My broken car stood in their parking lot for over a week post payment for them to even begin diagnostics. The entire repair took 3 months of constant back and forth and threats. 2. Once diagnostics were complete and I told them about my extended warranty the quote (for an engine overhaul) was over R 120 000.00 3. My insurance paid about R60 000.00. I paid R 12 000.00. Leaving me with a balance of about R 50 000.00. My suspicions grew and I decided to contact stellantis and get a comparative quote because the most expensive part (R 32 000.00) was a deal breaker for them and they insisted I pay cash. Well to my surprise Stellantis did not have the part on their system, a system CMH East Rand uses to source parts. 4. Once that **** came to light the quote suddenly drops to just over R 70 000.00 but I had to wait close to 3 months for any real progress to be made. 5. It's now December, my father is making threats, and my car is ready for collection. We collect the car but my Aircon and tyre sensors do not work and I'm liable for the repairs. After a protest they fix the Aircon but refuse to take accountability for my tyre pressure sensor which I later discover was removed from my vehicle while it was on their floor. 4. They then quote me over R 5000.00 for one tyre pressure sensor, which I bought for R 898.00 at Williams Hunt via Stellantis. So again they tried to **** me. 5. Yes, I did call CMH Headquarters and the manager I spoke to threatened me and said they're doing me a favour so I best behave and be grateful or they will take action. Long story short. CMH East Rand has a tendency of manipulating parts prices they claim are provided by stellantis. A business is expected to make a profit, granted, but you do not charge R3000 for engine oil, multiply every part by over 3 times it's worth to make a profit. That is *********. If I didn't enquire with stellantis, they would've walked away with over R 50 000.00 in profit, R 32 000.00 of that is a nonexistent part. Do with this information what you will but I would suggest you source parts at a reliable dealership and CMH East Rand is not. Their staff lacks accountability, lie with ease and gaslight you into believing their right and you're wrong, even when you have proof stating otherwise. They may counter my review but I have proof, I have kept every document and conversation, if you need to see the proof to believe me, I will gladly share it.
1 reviews | Active since Jan 2020
Shocked and disappointed beyond belief with this what they call a German car from CMH East Rand, I bought a (( Citroen / Peugeot )) disguised as a German engineered Car with a Opel badge. YES THATS RIGHT - this Opel does NOT have a German engine - it has a Citroen/ Peugeot engine. This Opel crossland X has been in and out of the workshops for weeks on end and it’s a car that has Made me stop believing that German vehicles are awesome 🤬🤬🤬🤬 endless issues with cam belt ( not timing chain ) that runs in the oil. 1 litre of oil used per 1000km cam pulleys and cam shaft pulleys have been replaced less than 75000 km and the car keeps breaking Opel ——- just replace my car !!!!!!!! #opel #opelcrosslandx #opelcrosslandx2019 #opelsa #opelsouthafrica #opelgermany #frustrated #germantechnology #angry #frustrated #shocked #cmheastrand #hadenough #soangry #frustrated #engineproblems #camproblems #bull**** #hadenough #liedto #dontbuyopel
1 reviews | Active since Jan 2020
Shocked and disappointed beyond belief with this what they call a German car from CMH East Rand, I bought a (( Citroen / Peugeot )) disguised as a German engineered Car with a Opel badge. YES THATS RIGHT - this Opel does NOT have a German engine - it has a Citroen/ Peugeot engine. This Opel crossland X has been in and out of the workshops for weeks on end and it’s a car that has Made me stop believing that German vehicles are awesome 🤬🤬🤬🤬 endless issues with cam belt ( not timing chain ) that runs in the oil. 1 litre of oil used per 1000km cam pulleys and cam shaft pulleys have been replaced less than 75000 km and the car keeps breaking Opel ——- just replace my car !!!!!!!! #opel #opelcrosslandx #opelcrosslandx2019 #opelsa #opelsouthafrica #opelgermany #frustrated #germantechnology #angry #frustrated #shocked #cmheastrand #hadenough #soangry #frustrated #engineproblems #camproblems #bull**** #hadenough #liedto #dontbuyopel
1 reviews | Active since Jan 2020
I bought a 2011 VW Jetta 1.4 TSI Comfortline from CMH Opel East Rand on the 19 October 2021. The next day I noticed that the passenger seat does not adjust back & forth because the knob to adjust the seat was missing, I wrote to the dealership but the response I got was they are not responsible. After that I noticed a number of defects on the car like; 1. Thrust bearing in the gearbox is making noise 2. Crack on the windscreen which is now half way to the top of the window 3. the whole lot of warning on the dashboard; i. Airbag warning light ii. Steering wheel warning light iii. Button for driver assist system defective warning iv. Engine warning light v. Breaks warning light 4. Passenger seat adjust knob is missing All of these defects appear within 3 days I bought the car.
1 reviews | Active since Jan 2020
I bought a 2011 VW Jetta 1.4 TSI Comfortline from CMH Opel East Rand on the 19 October 2021. The next day I noticed that the passenger seat does not adjust back & forth because the knob to adjust the seat was missing, I wrote to the dealership but the response I got was they are not responsible. After that I noticed a number of defects on the car like; 1. Thrust bearing in the gearbox is making noise 2. Crack on the windscreen which is now half way to the top of the window 3. the whole lot of warning on the dashboard; i. Airbag warning light ii. Steering wheel warning light iii. Button for driver assist system defective warning iv. Engine warning light v. Breaks warning light 4. Passenger seat adjust knob is missing All of these defects appear within 3 days I bought the car.
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