1 reviews | Active since Member
WHAT A RIP OFF!!
I purchased my pre-owned Opel corsa at CMH-Opel Umhlanga online(as iam based in JHB) through their sales consultant(Hennie),the purchase went successfully and I received my vehicle. However within 7 after receiving the vehicle I observed a lot of defects on the vehicle which evidently show that the vehicle was previously involved in an accident and both the front and rear side were affected.I did enquire on several times with the salesman about the vehicle accident history and his answer was "Not that I know of" which was suspicious as the answer is an easy Yes or No.I did do my part and inform Hennie and his manager (Jeff) about this defects as the front bumper alignment was terrible and Hennie said they will sort it out, i shouldn't stress about it.A whole month passed and they didn't address my matter at all.
I then filed a complaint with Ombudsman and through their assistance only my front RH headlight got replaced.I then enquired with CMH-Opel Umhlanga again to find out why the front bumper and bonnet alignment was not fixed and Christo (the new Salesman allocated to deal with this matter) told me that their company is not liable to fix that as anything could have happened. To my surprise, this is the same company that agreed to fix the car and all of a sudden they turning tables.
I then decided to budget the whole year and fix my vehicle at my own extra costs, as I've already purchased it cash not forgetting that they also send the vehicle service book and registration papers a month later after couple of enquiries I made. I honestly regret trusting this dealership with online purchase and paying over R130K for an ACCIDENTAL vehicle that I was never informed about.