1 reviews | Active since Member
Dear Sir/Madam I bought a car at CMH/Mitsubhishi Pinetown on the 27th of January 2024. When i went to take the car everything seemed fine i was okay with the car. After a day or so I noticed that there were too many problems with the car. Because i was told that if i encounter any problems I should contact them and they will fix those things, so i did, the sunshade mirror was broken, there were parts that were not put on the car properly. And it’s showed that the car was once painted because there was paint defect below the drivers side mirror. I asked them if the car was once crashed and they said No, some of the things were fixed some were not. The front passengers seat belt has a problem it’s was not fixed. When it’s came back from the service there was a strange sound under the car and they did fix that, there were things that were removed and they took the car the following week and fixed those things. The car have scratches inside, it’s too much, i mentioned that i wasn’t assisted. The car was taken from me many times and I wasn’t happy with that, Buying a toyota starlet xs 2022 and having it fixed with so many things was a turn off. When I bought the car i was told about an insurance that’s covers my tyres, dents and scratches. So I scratched the car myself in April and I wanted to ask about that insurance i was told about, the sales lady that’s was helping me, told me that i will take the car myself at a panel beater where they will check for me and claim from that insurance and give feedback, i went there on the 2nd of May and today is the 11th of June but I’ve not heard from them, I’ve asked her maybe twice and my grandma also asked her and still there’s no way forward. I told her that even if that insurance of theirs won’t pay I still want to know the costs so that i can pay it my self. I don’t know if I’m being too much on them but i can feel that they don’t want anything to do with me because I reported so many things with their car. But how can i not report the car, i pay the note every month with no delay and it’s really annoying me. i have photos and proof of our conversations on everything that car had a problem with. I asked them to change the car for me, they said no they will keep on fixing it, problem is some of the things were not fixed. I regret buying a car from CMH Nissan Pinetown. I even contacted the manager before about some the problems with the car. It’s easy for them to sell the car for you but when they need to assist you they will assist you with what they think is good for them. I would love to even get proof that, the car wasn’t in an accident before because the car seemed to have had a crash before. It’s has been a battle with CMH group at Nissan Pinetown I would not recommend anyone to buy a car from that place. I lost the managers number and when I asked for it from the lady that was helping me buy the car, she rep**** with the panel beaters numbers, as to why? I don’t know. So to me it’s was that she doesn’t want me to talk to her manager, but the panel beater that I gave my email to send me everything and failed. Word of Mouth is really important and they don’t care about that. It’s has been a worse experience as a first time buyer and I don’t know if they are taking advantage of me as I’m still young I really don’t know but i regret everything about that place.
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