CN
CMH Nissan Pinetown
Unclaimed Business
CN
CMH Nissan Pinetown
Unclaimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Automotive
#44NPS Score
-100Unlikely
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceZ
Zizile
1 reviews | Active since Jan 2020
10 Mar 2026, 09:18
A very unhappy customer
I am writing to express my significant disappointment with the service I have received, and I am unsure where to begin detailing the issues. Upon purchasing my vehicle, I was not informed of an immediate payment requirement to take possession of the car. This oversight was particularly problematic as I had recently incurred the expense of hiring a car to assist a friend who had experienced a bereavement. Furthermore, when I went to collect my vehicle on January 19th, my dealer, Sipho Ntuli, apologized for the absence of a promised hamper. He assured me it would be delivered later that week when he brought my personalized number plate, which itself was a source of confusion. To date, I have not received the hamper. Additionally, the information provided for the vehicle tracker installed in my car was incorrect, necessitating my direct intervention with the tracker company to rectify what should have been handled by your team.
Helpful (0)
|Replies (0)Z
Zizile
1 reviews | Active since Jan 2020
10 Mar 2026, 09:18
A very unhappy customer
I am writing to express my significant disappointment with the service I have received, and I am unsure where to begin detailing the issues. Upon purchasing my vehicle, I was not informed of an immediate payment requirement to take possession of the car. This oversight was particularly problematic as I had recently incurred the expense of hiring a car to assist a friend who had experienced a bereavement. Furthermore, when I went to collect my vehicle on January 19th, my dealer, Sipho Ntuli, apologized for the absence of a promised hamper. He assured me it would be delivered later that week when he brought my personalized number plate, which itself was a source of confusion. To date, I have not received the hamper. Additionally, the information provided for the vehicle tracker installed in my car was incorrect, necessitating my direct intervention with the tracker company to rectify what should have been handled by your team.
0
Replies (0)LJ
Loshanee J
1 reviews | Active since Jan 2020
10 Mar 2026, 07:59
Pathetic service Of Nissan
Title: DISGRACEFUL: 2023 Magnite Gearbox Failure & Recurring Nightmares at Nissan Pinetown I am absolutely appalled by the "service" and the quality of the vehicle provided by Nissan Pinetown. My 2023 Nissan Magnite, with only 20,000 km, has been a nightmare since day one. The Timeline of Failure: Dec 2024: Total breakdown. Dealer kept the car for a full month until mid-Jan 2025. Jan – March 2025: Continuous "jerking" and transmission issues. The car was in and out of the workshop repeatedly. March – April 2025: Dealer kept the car for another six weeks claiming a "programming fault." March 2026: Not even a year later, the gearbox has suffered another internal failure. I have now been told I must wait another 1–2 weeks just for an "assessment" while the gearbox is sent away. Despite the Nissan Service Promise stating a courtesy car will be provided for warranty repairs exceeding 48 hours, I am being left stranded. At 20,000 km, this car is clearly not fit for purpose. This is a recurring material defect under Section 56 of the CPA. Nissan Pinetown is passing the buck to Nissan SA instead of taking responsibility for the defective product they sold me.
Helpful (0)
|Replies (0)LJ
Loshanee J
1 reviews | Active since Jan 2020
10 Mar 2026, 07:59
Pathetic service Of Nissan
Title: DISGRACEFUL: 2023 Magnite Gearbox Failure & Recurring Nightmares at Nissan Pinetown I am absolutely appalled by the "service" and the quality of the vehicle provided by Nissan Pinetown. My 2023 Nissan Magnite, with only 20,000 km, has been a nightmare since day one. The Timeline of Failure: Dec 2024: Total breakdown. Dealer kept the car for a full month until mid-Jan 2025. Jan – March 2025: Continuous "jerking" and transmission issues. The car was in and out of the workshop repeatedly. March – April 2025: Dealer kept the car for another six weeks claiming a "programming fault." March 2026: Not even a year later, the gearbox has suffered another internal failure. I have now been told I must wait another 1–2 weeks just for an "assessment" while the gearbox is sent away. Despite the Nissan Service Promise stating a courtesy car will be provided for warranty repairs exceeding 48 hours, I am being left stranded. At 20,000 km, this car is clearly not fit for purpose. This is a recurring material defect under Section 56 of the CPA. Nissan Pinetown is passing the buck to Nissan SA instead of taking responsibility for the defective product they sold me.
0
Replies (0)PS
Pavand S
1 reviews | Active since Jan 2020
18 Dec 2025, 11:40
Dean Pillay. The man who will singlehandedly drive customers away with his arrogant
We have had booked our car for Friday 19 December 2015. The lady we had spoken to had confirmed this. I'm a working class individual. I had taken time off work to take the car to update the software because things were not working. I live 1 and a half hours away from pine Town but they are the only people who have the equipment to do the update. After confirming the booking this Friday with us this morning. I get a call saying they can't see us because they are fill. This booking was confirmed mind you. When I called to talk to Dean Pillay. He was very arrogant and unhelpful. This booking was made well in advance. He's the manager on the service department and he was telling us to call the woman even though we don't have the name. He is the manager. That is this department yet he can't assist. Saying things like "If we continue talking things can't change. ". Poor service and lousy manager who can't help. I wouldn't recommend buying a car this them. The "manager" of the Service department in charge shouldn't be so arrogant to customers
Helpful (0)
|Replies (0)PS
Pavand S
1 reviews | Active since Jan 2020
18 Dec 2025, 11:40
Dean Pillay. The man who will singlehandedly drive customers away with his arrogant
We have had booked our car for Friday 19 December 2015. The lady we had spoken to had confirmed this. I'm a working class individual. I had taken time off work to take the car to update the software because things were not working. I live 1 and a half hours away from pine Town but they are the only people who have the equipment to do the update. After confirming the booking this Friday with us this morning. I get a call saying they can't see us because they are fill. This booking was confirmed mind you. When I called to talk to Dean Pillay. He was very arrogant and unhelpful. This booking was made well in advance. He's the manager on the service department and he was telling us to call the woman even though we don't have the name. He is the manager. That is this department yet he can't assist. Saying things like "If we continue talking things can't change. ". Poor service and lousy manager who can't help. I wouldn't recommend buying a car this them. The "manager" of the Service department in charge shouldn't be so arrogant to customers
0
Replies (0)PS
Pavand S
1 reviews | Active since Jan 2020
18 Dec 2025, 11:31
Dean Pillay. The man who will singlehandedly drive customers away with his arrogant.
We have had booked our car for Friday 19 December 2015. The lady we had spoken to had confirmed this. I'm a working class individual. I had taken time off work to take the car to update the soft because things were not working. I live 1 and a half hours away from pine Town but they are the only people who have the equipment to do the update. After confirming the booking this Friday with us this morning. I get a call saying they can't see us because they are fill. This booking was confirmed mind you. When I called to talk to Dean Pillay. He was very arrogant and unhelpful. This looking was made well in advance. He's the manager on the service department and he was telling us to call the woman even though we don't have the name. He is the manager. That is this department yet he can't assist. Saying things like "If we continue talking things can't change. ". Poor service and lousy manager who can't help. I wouldn't recommend buying a car this them. The "manager" of the Service department in charge shouldn't be so arrogant to customers and should learn to manager the people who work for him properly.
Helpful (0)
|Replies (0)PS
Pavand S
1 reviews | Active since Jan 2020
18 Dec 2025, 11:31
Dean Pillay. The man who will singlehandedly drive customers away with his arrogant.
We have had booked our car for Friday 19 December 2015. The lady we had spoken to had confirmed this. I'm a working class individual. I had taken time off work to take the car to update the soft because things were not working. I live 1 and a half hours away from pine Town but they are the only people who have the equipment to do the update. After confirming the booking this Friday with us this morning. I get a call saying they can't see us because they are fill. This booking was confirmed mind you. When I called to talk to Dean Pillay. He was very arrogant and unhelpful. This looking was made well in advance. He's the manager on the service department and he was telling us to call the woman even though we don't have the name. He is the manager. That is this department yet he can't assist. Saying things like "If we continue talking things can't change. ". Poor service and lousy manager who can't help. I wouldn't recommend buying a car this them. The "manager" of the Service department in charge shouldn't be so arrogant to customers and should learn to manager the people who work for him properly.
0
Replies (0)TT
NK
Nontobeko K
1 reviews | Active since Jan 2020
26 Mar 2025, 15:39
Nissan magnite nightmare
It’s true how these dealerships treat you like royalty when you are car shopping and once that deal is signed they treat you like garbage. Tell me why I have to beg Nissan Pinetown to work on my car that has been with them for more than 3 days now. No one is calling me to update me on the progress, I need to worry about getting myself to work, getting my son to school plus calling them each day to check up on the feedback on the car I am paying for. It’s exhausting and I never wish anyone goes through such ill treatment I’m receiving
Helpful (0)
|Replies (0)NK
Nontobeko K
1 reviews | Active since Jan 2020
26 Mar 2025, 15:39
Nissan magnite nightmare
It’s true how these dealerships treat you like royalty when you are car shopping and once that deal is signed they treat you like garbage. Tell me why I have to beg Nissan Pinetown to work on my car that has been with them for more than 3 days now. No one is calling me to update me on the progress, I need to worry about getting myself to work, getting my son to school plus calling them each day to check up on the feedback on the car I am paying for. It’s exhausting and I never wish anyone goes through such ill treatment I’m receiving
0
Replies (0)LK
Lungi K
1 reviews | Active since Jan 2020
11 Jun 2024, 18:54
Complain CMH Nissan Pinetown
Dear Sir/Madam I bought a car at CMH/Mitsubhishi Pinetown on the 27th of January 2024. When i went to take the car everything seemed fine i was okay with the car. After a day or so I noticed that there were too many problems with the car. Because i was told that if i encounter any problems I should contact them and they will fix those things, so i did, the sunshade mirror was broken, there were parts that were not put on the car properly. And it’s showed that the car was once painted because there was paint defect below the drivers side mirror. I asked them if the car was once crashed and they said No, some of the things were fixed some were not. The front passengers seat belt has a problem it’s was not fixed. When it’s came back from the service there was a strange sound under the car and they did fix that, there were things that were removed and they took the car the following week and fixed those things. The car have scratches inside, it’s too much, i mentioned that i wasn’t assisted. The car was taken from me many times and I wasn’t happy with that, Buying a toyota starlet xs 2022 and having it fixed with so many things was a turn off. When I bought the car i was told about an insurance that’s covers my tyres, dents and scratches. So I scratched the car myself in April and I wanted to ask about that insurance i was told about, the sales lady that’s was helping me, told me that i will take the car myself at a panel beater where they will check for me and claim from that insurance and give feedback, i went there on the 2nd of May and today is the 11th of June but I’ve not heard from them, I’ve asked her maybe twice and my grandma also asked her and still there’s no way forward. I told her that even if that insurance of theirs won’t pay I still want to know the costs so that i can pay it my self. I don’t know if I’m being too much on them but i can feel that they don’t want anything to do with me because I reported so many things with their car. But how can i not report the car, i pay the note every month with no delay and it’s really annoying me. i have photos and proof of our conversations on everything that car had a problem with. I asked them to change the car for me, they said no they will keep on fixing it, problem is some of the things were not fixed. I regret buying a car from CMH Nissan Pinetown. I even contacted the manager before about some the problems with the car. It’s easy for them to sell the car for you but when they need to assist you they will assist you with what they think is good for them. I would love to even get proof that, the car wasn’t in an accident before because the car seemed to have had a crash before. It’s has been a battle with CMH group at Nissan Pinetown I would not recommend anyone to buy a car from that place. I lost the managers number and when I asked for it from the lady that was helping me buy the car, she rep**** with the panel beaters numbers, as to why? I don’t know. So to me it’s was that she doesn’t want me to talk to her manager, but the panel beater that I gave my email to send me everything and failed. Word of Mouth is really important and they don’t care about that. It’s has been a worse experience as a first time buyer and I don’t know if they are taking advantage of me as I’m still young I really don’t know but i regret everything about that place.
Helpful (0)
|Replies (0)LK
Lungi K
1 reviews | Active since Jan 2020
11 Jun 2024, 18:54
Complain CMH Nissan Pinetown
Dear Sir/Madam I bought a car at CMH/Mitsubhishi Pinetown on the 27th of January 2024. When i went to take the car everything seemed fine i was okay with the car. After a day or so I noticed that there were too many problems with the car. Because i was told that if i encounter any problems I should contact them and they will fix those things, so i did, the sunshade mirror was broken, there were parts that were not put on the car properly. And it’s showed that the car was once painted because there was paint defect below the drivers side mirror. I asked them if the car was once crashed and they said No, some of the things were fixed some were not. The front passengers seat belt has a problem it’s was not fixed. When it’s came back from the service there was a strange sound under the car and they did fix that, there were things that were removed and they took the car the following week and fixed those things. The car have scratches inside, it’s too much, i mentioned that i wasn’t assisted. The car was taken from me many times and I wasn’t happy with that, Buying a toyota starlet xs 2022 and having it fixed with so many things was a turn off. When I bought the car i was told about an insurance that’s covers my tyres, dents and scratches. So I scratched the car myself in April and I wanted to ask about that insurance i was told about, the sales lady that’s was helping me, told me that i will take the car myself at a panel beater where they will check for me and claim from that insurance and give feedback, i went there on the 2nd of May and today is the 11th of June but I’ve not heard from them, I’ve asked her maybe twice and my grandma also asked her and still there’s no way forward. I told her that even if that insurance of theirs won’t pay I still want to know the costs so that i can pay it my self. I don’t know if I’m being too much on them but i can feel that they don’t want anything to do with me because I reported so many things with their car. But how can i not report the car, i pay the note every month with no delay and it’s really annoying me. i have photos and proof of our conversations on everything that car had a problem with. I asked them to change the car for me, they said no they will keep on fixing it, problem is some of the things were not fixed. I regret buying a car from CMH Nissan Pinetown. I even contacted the manager before about some the problems with the car. It’s easy for them to sell the car for you but when they need to assist you they will assist you with what they think is good for them. I would love to even get proof that, the car wasn’t in an accident before because the car seemed to have had a crash before. It’s has been a battle with CMH group at Nissan Pinetown I would not recommend anyone to buy a car from that place. I lost the managers number and when I asked for it from the lady that was helping me buy the car, she rep**** with the panel beaters numbers, as to why? I don’t know. So to me it’s was that she doesn’t want me to talk to her manager, but the panel beater that I gave my email to send me everything and failed. Word of Mouth is really important and they don’t care about that. It’s has been a worse experience as a first time buyer and I don’t know if they are taking advantage of me as I’m still young I really don’t know but i regret everything about that place.
0
Replies (0)NN
Nontobeko N
1 reviews | Active since Jan 2020
9 Feb 2024, 20:08
REPLACEMENT OF A CAR ISSUE AND REFUND - ********* APPALLING BEHAVIOR
I am incredibly frustrated and filled with anger. I approached Nissan Pinetown with my insurance to replace a car and requested for a pro2x warrior grey. However, when they invoiced the insurance, it was for the wrong color, and we only discovered this when the insurance called for a new policy on a different replacement. Despite already paying the dealership last week, the salesman sold my desired warrior grey to another customer to meet January sales targets. It's appalling and ********* to switch colors without consulting me, especially to a white Pro2X, which I did not want. When both my insurance and I requested a refund since they no longer had or could find the car of my choice, the manager assured us that everything was sent to their office and would be signed promptly for the insurance refund. However, it's now Friday and the dealership is refusing to refund the money, playing games instead. It's clear they have no regard for the challenges my family is faced in securing a replacement car. Despite finding a new car with the insurance somewhere else, the Pinetown manager and salesman have yet to issue the refund, causing further delays in picking up the new vehicle. This is so unprofessional and ********* since the manager made it clear that they can't find any pro2x from anywhere in the country and they'll refund. When it's time for a refund it's another story. We can't move on now because of this manager and salesman. This is *****.
Helpful (0)
|Replies (0)NN
Nontobeko N
1 reviews | Active since Jan 2020
9 Feb 2024, 20:08
REPLACEMENT OF A CAR ISSUE AND REFUND - ********* APPALLING BEHAVIOR
I am incredibly frustrated and filled with anger. I approached Nissan Pinetown with my insurance to replace a car and requested for a pro2x warrior grey. However, when they invoiced the insurance, it was for the wrong color, and we only discovered this when the insurance called for a new policy on a different replacement. Despite already paying the dealership last week, the salesman sold my desired warrior grey to another customer to meet January sales targets. It's appalling and ********* to switch colors without consulting me, especially to a white Pro2X, which I did not want. When both my insurance and I requested a refund since they no longer had or could find the car of my choice, the manager assured us that everything was sent to their office and would be signed promptly for the insurance refund. However, it's now Friday and the dealership is refusing to refund the money, playing games instead. It's clear they have no regard for the challenges my family is faced in securing a replacement car. Despite finding a new car with the insurance somewhere else, the Pinetown manager and salesman have yet to issue the refund, causing further delays in picking up the new vehicle. This is so unprofessional and ********* since the manager made it clear that they can't find any pro2x from anywhere in the country and they'll refund. When it's time for a refund it's another story. We can't move on now because of this manager and salesman. This is *****.
0
Replies (0)