Loshanee J

Pathetic service Of Nissan

​Title: DISGRACEFUL: 2023 Magnite Gearbox Failure & Recurring Nightmares at Nissan Pinetown ​ I am absolutely appalled by the "service" and the quality of the vehicle provided by Nissan Pinetown. My 2023 Nissan Magnite, with only 20,000 km, has been a nightmare since day one. ​The Timeline of Failure: ​Dec 2024: Total breakdown. Dealer kept the car for a full month until mid-Jan 2025. ​Jan – March 2025: Continuous "jerking" and transmission issues. The car was in and out of the workshop repeatedly. ​March – April 2025: Dealer kept the car for another six weeks claiming a "programming fault." ​March 2026: Not even a year later, the gearbox has suffered another internal failure. ​I have now been told I must wait another 1–2 weeks just for an "assessment" while the gearbox is sent away. Despite the Nissan Service Promise stating a courtesy car will be provided for warranty repairs exceeding 48 hours, I am being left stranded. ​At 20,000 km, this car is clearly not fit for purpose. This is a recurring material defect under Section 56 of the CPA. Nissan Pinetown is passing the buck to Nissan SA instead of taking responsibility for the defective product they sold me.