1 reviews | Active since Member
Sales excellent , the service department a total rip off, not trust worthy . My Vehicle went for a 25000kms service. I was told by the service advisor upon collecting the vehicle the following had be changed , oil, oil filter , air filter , polin filer and fuel filter. I inspected the vehicle when I got home, the old air filter was still in. Contacted them, story now changed that the air filter was not changed. The service technician even told me he did not even open the filter box. So how did he inspect and clean the filter according to the service book. I was even laughed at by the service technician whilst talking to him. I even did a oil test, results show the oil could not have been changed. I was even changed for fluid top ups on the invoice , what fluid top ups ? I regularly check my vehicle nothing is ever short. It's like they just washed my vehicle, reset the service interval and gave it back to me. I even asked them to show me video footage of my vehicle going into the service workshop , I was told by the service manager the cameras are not working. A huge dealership housing millions of rands worth of customers vehicles and the cameras are not working ???? This is the second service in row were there was a problem with the service department . On the 15000kms service they set my on board service alert to show next service due at 30000kms. It's actually suppose to be 25000kms. I asked them about that and was told. I'm suppose to check!!!! Check your vehicle that it has actually been serviced if you go to chm pinetown. The service department will rip you off!!!!