Bad Service, cheating and lies by a reputable brand

They sold me a vehicle with defect and refused to fix despite fact that I reported a defect within 11days. They insisted that the vehicle is within legally acceptable standards. On taking a vehicle to them for inspection the manager Christo Ivan Liebenberg nsisted that he will tow the vehilcle away and that I will bear costs for towing whereby they will not be liable for for risks when a vehicle is being towed away. He also indicated that he will charge me storage costs if I don't take a car from them cause the car cause I signed the contract with the bank.