CT
CN Tronics Service Centre
Unclaimed Business
CT
CN Tronics Service Centre
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About CN Tronics Service Centre
CN Tronics Service Centre has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked CN Tronics Service Centre across 13 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSC
Shane C
1 reviews | Active since Jan 2020
19 Sept 2025, 09:33
Non-Responsive and Bad Customer Experience
The Customer Service experience that I had to endure up till now leaves a bad taste in my mouth. Bought a Brand New Skyworth TV, which started to give issues in less than a month. This company is task with the warranty claim but I do not get any feedback and the Technical Manager, Vincent is as arrogant as can get. Stay away from Skyworth & Sinotec products because these bunch will be task with your warranty claims.
Helpful (0)
|Replies (0)SC
Shane C
1 reviews | Active since Jan 2020
19 Sept 2025, 09:33
Non-Responsive and Bad Customer Experience
The Customer Service experience that I had to endure up till now leaves a bad taste in my mouth. Bought a Brand New Skyworth TV, which started to give issues in less than a month. This company is task with the warranty claim but I do not get any feedback and the Technical Manager, Vincent is as arrogant as can get. Stay away from Skyworth & Sinotec products because these bunch will be task with your warranty claims.
0
Replies (0)F
Frederick
1 reviews | Active since Jan 2020
2 May 2025, 10:06
CN Tronics service and Skyworth SA
If you want to waste your, time, resources, energy and evertything in between, try this guys. They dont disappoint in disappointing, unmatched poor services. In fact poor service would have been better but they are not only rude, entitled and full of themselves, they just D.O.N'T C.A.R.E. If you do go through and unlucky enough for someone to pick up, they definitely make you regret it. The agents are so unbothered, speak in a way that you dont hear them, you can ask their name and they wont tell you. Then they drop the call while you answering their question.
Helpful (0)
|Replies (0)F
Frederick
1 reviews | Active since Jan 2020
2 May 2025, 10:06
CN Tronics service and Skyworth SA
If you want to waste your, time, resources, energy and evertything in between, try this guys. They dont disappoint in disappointing, unmatched poor services. In fact poor service would have been better but they are not only rude, entitled and full of themselves, they just D.O.N'T C.A.R.E. If you do go through and unlucky enough for someone to pick up, they definitely make you regret it. The agents are so unbothered, speak in a way that you dont hear them, you can ask their name and they wont tell you. Then they drop the call while you answering their question.
0
Replies (0)WK
Wolfgang K
1 reviews | Active since Jan 2020
24 Apr 2025, 09:18
Skyworth 65" tv warranty repair
My Skyworth 65" QLED tv went dead on 8 Mar 25. Still under warranty and their tech guys came around 12 Mar 25, to establish fault, which they said tv needs new main board. I waited till 3 Apr 25 for "new" main board and it did not fix the problem. They then uplufted the tv to their workshop, saying it will not take longer than 7 days. Well, today is 24 Apr 25 and I still don't have my tv back. Apparently they waiting for part/s from CN Tronics, so both these companies are contracted to fix tv's. Looking at reviews from CN Tronics, they seem to be much worse. So, in 2 days, it will be 7 weeks I don't have a tv, and it seems its going to be until Xmas. *** are these people doing?? I'm reallyyy fed up. I advise anyone buying a new tv, to make sure these 2 companies are not contracted to fix under your tv brand's warranty..they both are beyond useless..period...no joy at all. And trying to call CN Tronics is just as fruitless. I was told to speak to Patric, but calls get cut before even getting though to him. But, my tv is held at TG Vision. So both these companies are contracted somehow. Mbulelo at TG Vision is trying to get results and status from CN Tronics, but seems to not get anywhere.
Helpful (0)
|Replies (0)WK
Wolfgang K
1 reviews | Active since Jan 2020
24 Apr 2025, 09:18
Skyworth 65" tv warranty repair
My Skyworth 65" QLED tv went dead on 8 Mar 25. Still under warranty and their tech guys came around 12 Mar 25, to establish fault, which they said tv needs new main board. I waited till 3 Apr 25 for "new" main board and it did not fix the problem. They then uplufted the tv to their workshop, saying it will not take longer than 7 days. Well, today is 24 Apr 25 and I still don't have my tv back. Apparently they waiting for part/s from CN Tronics, so both these companies are contracted to fix tv's. Looking at reviews from CN Tronics, they seem to be much worse. So, in 2 days, it will be 7 weeks I don't have a tv, and it seems its going to be until Xmas. *** are these people doing?? I'm reallyyy fed up. I advise anyone buying a new tv, to make sure these 2 companies are not contracted to fix under your tv brand's warranty..they both are beyond useless..period...no joy at all. And trying to call CN Tronics is just as fruitless. I was told to speak to Patric, but calls get cut before even getting though to him. But, my tv is held at TG Vision. So both these companies are contracted somehow. Mbulelo at TG Vision is trying to get results and status from CN Tronics, but seems to not get anywhere.
0
Replies (0)HM
Herman M
1 reviews | Active since Jan 2020
23 Apr 2025, 08:29
CN Tronics
Bunch of useless disrespectful and unprofessional individuals. they will just hang up on you and even answering their lines without introducing themselves. They hide their identity so that when you launch a complain you don't even know who you spoke to. Their telephone lines are very bad and all of them they sound like they are receiving calls right on the Bed. The management needs to do something before their entity and reputation is ruined.
Helpful (0)
|Replies (0)HM
Herman M
1 reviews | Active since Jan 2020
23 Apr 2025, 08:29
CN Tronics
Bunch of useless disrespectful and unprofessional individuals. they will just hang up on you and even answering their lines without introducing themselves. They hide their identity so that when you launch a complain you don't even know who you spoke to. Their telephone lines are very bad and all of them they sound like they are receiving calls right on the Bed. The management needs to do something before their entity and reputation is ruined.
0
Replies (0)TM
Tonny M
1 reviews | Active since Jan 2020
3 Apr 2025, 09:23
Useless Service and call center agents
They don’t even deserve a 1 star rating. Their services are just utter nonsense. They are very ***********. They came to collect my broken skyworth tv two weeks back, then they stopped communicating and I had to call them for updates… after calling them they said that my TV is unrepairable so they will give me credit… for the past 3 days I’ve been calling them to give me the CNB still no luck. Whatever you do stay away from skyworth products and CN Tronics service center. They are so useless. Don’t buy such ****. They will run you around as if you didn’t use money to buy those products.
Helpful (0)
|Replies (0)TM
Tonny M
1 reviews | Active since Jan 2020
3 Apr 2025, 09:23
Useless Service and call center agents
They don’t even deserve a 1 star rating. Their services are just utter nonsense. They are very ***********. They came to collect my broken skyworth tv two weeks back, then they stopped communicating and I had to call them for updates… after calling them they said that my TV is unrepairable so they will give me credit… for the past 3 days I’ve been calling them to give me the CNB still no luck. Whatever you do stay away from skyworth products and CN Tronics service center. They are so useless. Don’t buy such ****. They will run you around as if you didn’t use money to buy those products.
0
Replies (0)RM
Rofhiwa M
1 reviews | Active since Jan 2020
26 Mar 2025, 06:53
CNTRONICS bad service
I bought Sinitec TV in 2023 July TV only last 1 year and 6 months it's started showing blank screen, I returned it to makro query was referred to CN Tronics support center. Technician who came was very rude and told me that the office will contact me to explain to me he is not fixing the TV, since the first week of March i am still waiting for the call , i went to Makro to follow up , i made phone calls no answer, i sent an emails for follow up still no response AZ3250303011 , urgent follow up emails sent by Makro returns still there was no response i am frustrated as I don't even know if the TV will be fixed
Helpful (0)
|Replies (0)RM
Rofhiwa M
1 reviews | Active since Jan 2020
26 Mar 2025, 06:53
CNTRONICS bad service
I bought Sinitec TV in 2023 July TV only last 1 year and 6 months it's started showing blank screen, I returned it to makro query was referred to CN Tronics support center. Technician who came was very rude and told me that the office will contact me to explain to me he is not fixing the TV, since the first week of March i am still waiting for the call , i went to Makro to follow up , i made phone calls no answer, i sent an emails for follow up still no response AZ3250303011 , urgent follow up emails sent by Makro returns still there was no response i am frustrated as I don't even know if the TV will be fixed
0
Replies (0)KM
Kulani M
1 reviews | Active since Jan 2020
20 Jan 2025, 13:56
Damaged Screen
Hi I have a bad experience with Makro Woodmead where I bought an open box TV at a cost of 14000 on 27 August 2024 I asked them if it won't give problem because someone took it back reason being his stand was too small for the TV.later November the TV started to have blurry lines I went to Makro to complain they told me send send pictures, of which I did CN Tronics came and collected the TV on 10th of December 2024 but now they twl me the screen of theTv cost 4000 they are still waiting for Makro to get a go ahead .I tried to contact makro (Nkala Sarah) but I cant get her over the phone. im not happy with their service my you please help their number is 0112089000 email address is Sarah.Tlaka@makro.co.za. my contacts details is
Helpful (0)
|Replies (0)KM
Kulani M
1 reviews | Active since Jan 2020
20 Jan 2025, 13:56
Damaged Screen
Hi I have a bad experience with Makro Woodmead where I bought an open box TV at a cost of 14000 on 27 August 2024 I asked them if it won't give problem because someone took it back reason being his stand was too small for the TV.later November the TV started to have blurry lines I went to Makro to complain they told me send send pictures, of which I did CN Tronics came and collected the TV on 10th of December 2024 but now they twl me the screen of theTv cost 4000 they are still waiting for Makro to get a go ahead .I tried to contact makro (Nkala Sarah) but I cant get her over the phone. im not happy with their service my you please help their number is 0112089000 email address is Sarah.Tlaka@makro.co.za. my contacts details is
0
Replies (0)MG
MICHAEL G
1 reviews | Active since Jan 2020
1 Nov 2024, 14:07
Cntronics
Cntronics supply spare parts for Television. The email address supp**** by cntronics (parts03#cntronics) doesnt get a reply mail i senr them on the 09 October 2024. The phone number on their website won't get you through to them, never. Constantly says user busy try again. And if you want to use the contact facility on their website, one has to submit their landline number. Come on, how many people still have landlines? I dread everytime I have a Sinotec Television to repair knowing the hassle one has to go through to get just even a price on an item from them.
Helpful (0)
|Replies (0)MG
MICHAEL G
1 reviews | Active since Jan 2020
1 Nov 2024, 14:07
Cntronics
Cntronics supply spare parts for Television. The email address supp**** by cntronics (parts03#cntronics) doesnt get a reply mail i senr them on the 09 October 2024. The phone number on their website won't get you through to them, never. Constantly says user busy try again. And if you want to use the contact facility on their website, one has to submit their landline number. Come on, how many people still have landlines? I dread everytime I have a Sinotec Television to repair knowing the hassle one has to go through to get just even a price on an item from them.
0
Replies (0)