Poor Workmanship and Zero Accountability

Our vehicle was taken to Coachman’s Autobody on recommendation from OUTsurance after an accident in August. From the start, the experience has been frustrating. When the car was first returned, the battery had been changed without explanation, and the mud flap was completely missing. After raising these issues, the vehicle was taken back for repairs - only for us to later discover that the paintwork was visibly flawed, showing pink undertones through the blue metallic finish. Despite sending it back again for correction, the same problem has reappeared. This level of workmanship and lack of quality control is unacceptable, especially for an approved repairer associated with a major insurer. We expected our vehicle to be restored properly, not to have recurring issues months later. I would never recommend them to even my worse enemy.