1 reviews | Active since Member
This collection agency has demonstrated completely unacceptable business practices. Despite being properly notified that I am working with a debt counselor and providing documented proof of this arrangement, they have continued their harassment campaign.
Their violations include: - Excessive contact through multiple channels (phone calls, texts, emails) after being told to cease - Continuing collection activities after receiving notification of debt counseling representation - Sending contradictory communications, including thanking me for payments that were never made - Complete disregard for proper debt collection procedures. This behavior appears to violate the Fair Debt Collection Practices Act (FDCPA), which prohibits harassment and requires collectors to respect third-party representation. Their unprofessional conduct, including the bizarre "thank you for payment" message for non-existent payments, shows a concerning lack of basic competency. I strongly advise others to document all interactions with this agency and know your rights under the FDCPA. No one should have to endure this level of unprofessional harassment. **Recommendation: Avoid at all costs. Seek legitimate debt resolution services elsewhere.**
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