NO delivery and no stock 3 weeks after ordering!!!

I made two online orders with Columbia on the 14 September! They clearly state all over their website that deliveries will take 3 - 4 working days to be delivered. I have still not received anything and it is now the 5 October!!!! Not only have they been sitting with my money (and many other customers money I am sure) for the last 3 weeks but now they also have got no stock of the items that I placed orders for. Of the 13 items I ordered it looks like they can only deliver on 4 of them!!! How this is possible i have no idea as they must have a system online to monitor stock vs orders?<br> <br> Not only have my orders been a disaster but I had told a bunch of mates and family about the online site who are also all sitting without their orders!!! Extremely frustrating and embarrassing.