Compass Real Estate
1|3 reviews
MG
Mbalenhle G
1 reviews | Active since Member
07 Jan 2019, 16:56
Compass real estate Standerton doesn't want to give me my deposit back!
I moved in to one of the compass real estate agents flats in July 2018 and had so many problems in that complex, from my 12 years old daughter being called a kaffer by one of the tenants and a toxic smell from the toilet and shower drain that took over the flat. At this point I was 22 weeks pregnant, I reported the issue to them. I finally decided to move out because my work contract ended and I just couldn't stay there anymore. I gave November as my one month's notice but when I asked them in December they refused to give me my deposit back. I left the place in good clean condition, but they said since they have not found a tenant they can't give me the money back. Only to find out that a lady moved in in December and they just don't want to give me my money! I have never been so poorly treated in my life.
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Replies (105)Compass Real Estate's replyOfficial
16 Apr 2020, 11:17Tenant failed to comply with the terms of the lease agreement, deposit was allocated to the landlord. We gained a new tenant,who occupied the unit 7th December, pro-rata rent was then paid back. We at all times treat our tenants without prejudice,and practicing fine relations between parties.
Best regards,
Compass Real Estate's reply16 Apr 2020, 11:17
Official
Tenant failed to comply with the terms of the lease agreement, deposit was allocated to the landlord. We gained a new tenant,who occupied the unit 7th December, pro-rata rent was then paid back. We at all times treat our tenants without prejudice,and practicing fine relations between parties.
Best regards,