Complete Property Solutions / Elite Waterproofing Solutions

A two-year (2021 to current) debacle with Complete Property Solutions (sometimes the refer to themselves as Elite Waterproofing)

Paul Bartkunsky is unreliable and full of false promises with no delivery. I paid him R100k to fix me roof with a 10 year warranty with annual maintenance fees of R12,800 per annum. 3-4 months (first summer rains) after "repairing my roof", leaks appeared and ceiling boards had to be replaced. it took Paul (after numerous requests and up and down promises to be there each week or day) 3 months to attend to the issue and claimed he is not responsible for repairing the boards as his warranty doesnt cover that - in fairness, he replaced the first board. 3 to 4 times Paul had sent a guy to come and redo my roof and still the issue was never solved. I sent videos of the leaks and boards falling down, asked him to get into the roof and check himself, and again wins here. I have personally replaced the ceiling boards and hired another company to come and repair (which seems to have worked) at an additional cost of R60k. Paul refuses to respond to my messages or mails and has basically ****** my money. I am in legal process to sue Paul. Do NOT TOUCH Complete Property Solutions. Even friends I know are threatening legal action due to a total lack of non delivery and service. I have everything on record should anyone wish to ensure I am not just being bitter - this has been a debacle with Paul from the beginning. He was just happy to ***** my money.