CC
Comprehensive Claims Service
Claimed Business
CC
Comprehensive Claims Service
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Insurance
#49NPS Score
0Unlikely
Ranking
#49
in Insurance
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceFL
Francois L
1 reviews | Active since Jan 2020
19 Nov 2025, 10:26
Sit back with arms crossed mentality
Useless service as they couldn't even do their job and link a vehicle to the owner or connect the claim to the right insurance.
Helpful (0)
|Replies (0)FL
Francois L
1 reviews | Active since Jan 2020
19 Nov 2025, 10:26
Sit back with arms crossed mentality
Useless service as they couldn't even do their job and link a vehicle to the owner or connect the claim to the right insurance.
0
Replies (0)SN
RC
Rob C
1 reviews | Active since Jan 2020
4 Mar 2023, 04:23
Extremly bad service from insurance company
I want to complain about the bad service i received from the above insurance. Their client drove into my car while i was stopped at a traffic light. i made the claim over three weeks ago and after i subitted all the documents , i have not recieve any correspondence and their phone number doesnt work. Their driver admitted liability at the scene but the first email the insurance says i must claim from my insurance who will on turn claim from them. I dont want to do this. I keep sending emails but they dont reply and i am loosing business will my bakkie being out of action
Helpful (0)
|Replies (0)RC
Rob C
1 reviews | Active since Jan 2020
4 Mar 2023, 04:23
Extremly bad service from insurance company
I want to complain about the bad service i received from the above insurance. Their client drove into my car while i was stopped at a traffic light. i made the claim over three weeks ago and after i subitted all the documents , i have not recieve any correspondence and their phone number doesnt work. Their driver admitted liability at the scene but the first email the insurance says i must claim from my insurance who will on turn claim from them. I dont want to do this. I keep sending emails but they dont reply and i am loosing business will my bakkie being out of action
0
Replies (0)KS
Karyn S
1 reviews | Active since Jan 2020
12 Jan 2023, 11:01
Unprofessional and rude
Their client bumped my car in my driveway. I don’t want to claim on my insurance as I was not even there at the time and I don’t want to lose my no claim bonus. They have been IMPOSSIBLE to deal with. They are exceptionally rude and uncommunicative - by email and verbally. I eventually had to put the phone down because the man on the other end was literally screaming at me like a crazy person. Through all his ranting I managed to ask if he was the insurance people or attorneys (because of a comment he made I was confused). He (Gerrie) said he is an attorney - I assume the in-house attorney. He is THE MOST unprofessional attorney I have ever dealt with. If this is the person they let deal with the public it explains a lot. They refuse to let their client do anything to assist - like give an incident report. Because they don’t want to accept liability. Their client is my plumber who I know well. There is NO DISPUTE over what happened. He told me himself what happened as I was not there. His driver bumped my car. That’s it. No dispute. These people will do ANYTHING to get out of paying. They keep saying I must get an attorney - they think I can’t afford to do I’ll go away since it’s only R7k. But since my best friend is an attorney I’m more than happy to do that. Bottom line - rude, unhelpful, EXTREMELY UNPROFESSIONAL. If I could give ZERO stars I would.
Helpful (0)
|Replies (0)KS
Karyn S
1 reviews | Active since Jan 2020
12 Jan 2023, 11:01
Unprofessional and rude
Their client bumped my car in my driveway. I don’t want to claim on my insurance as I was not even there at the time and I don’t want to lose my no claim bonus. They have been IMPOSSIBLE to deal with. They are exceptionally rude and uncommunicative - by email and verbally. I eventually had to put the phone down because the man on the other end was literally screaming at me like a crazy person. Through all his ranting I managed to ask if he was the insurance people or attorneys (because of a comment he made I was confused). He (Gerrie) said he is an attorney - I assume the in-house attorney. He is THE MOST unprofessional attorney I have ever dealt with. If this is the person they let deal with the public it explains a lot. They refuse to let their client do anything to assist - like give an incident report. Because they don’t want to accept liability. Their client is my plumber who I know well. There is NO DISPUTE over what happened. He told me himself what happened as I was not there. His driver bumped my car. That’s it. No dispute. These people will do ANYTHING to get out of paying. They keep saying I must get an attorney - they think I can’t afford to do I’ll go away since it’s only R7k. But since my best friend is an attorney I’m more than happy to do that. Bottom line - rude, unhelpful, EXTREMELY UNPROFESSIONAL. If I could give ZERO stars I would.
0
Replies (0)MB
Mohammed B
1 reviews | Active since Jan 2020
2 Sept 2022, 13:13
Greedy heartless Insurers
The company they representing is a huge steel conglomerate whose truck rammed into my business premises.They accept fault yet they literally dragging their feet even when i complyed to their absurd request to get building plans for a building thats over 100 years old and had no additions done to i***** apparent they are greedy and heartless who only care for money.
Helpful (0)
|Replies (0)MB
Mohammed B
1 reviews | Active since Jan 2020
2 Sept 2022, 13:13
Greedy heartless Insurers
The company they representing is a huge steel conglomerate whose truck rammed into my business premises.They accept fault yet they literally dragging their feet even when i complyed to their absurd request to get building plans for a building thats over 100 years old and had no additions done to i***** apparent they are greedy and heartless who only care for money.
0
Replies (0)MD
Michelle D
1 reviews | Active since Jan 2020
30 Sept 2021, 07:23
Horrific service
Very bad service from the lady Veronica, no interest shown towards clients who do not pay them monthly. They just say sorry not their clients fault and then say you are liable. No Research or investigations done. Currently dealing with another lady, hoping she can sort this out.
Helpful (0)
|Replies (0)MD
Michelle D
1 reviews | Active since Jan 2020
30 Sept 2021, 07:23
Horrific service
Very bad service from the lady Veronica, no interest shown towards clients who do not pay them monthly. They just say sorry not their clients fault and then say you are liable. No Research or investigations done. Currently dealing with another lady, hoping she can sort this out.
0
Replies (0)PS
Pelotlhomogi S
1 reviews | Active since Jan 2020
30 Jul 2018, 16:47
Complaint against Comprehensive Claims Service
Our Ref: PETE0 ********** I want to complain about the bad service i received from the above insurance. Their client drove into my car and i made the claim. Because i was claiming as a third party my claim was not settled it was rejected, i dont think there was investigatiions done.Their driver admitted liability at the scene but the insurance rejected me saying i am the liable party which is not true. They just want to make saving by rejecting my claim,their case law is not relevant to the claim i made.
Helpful (0)
|Replies (0)PS
Pelotlhomogi S
1 reviews | Active since Jan 2020
30 Jul 2018, 16:47
Complaint against Comprehensive Claims Service
Our Ref: PETE0 ********** I want to complain about the bad service i received from the above insurance. Their client drove into my car and i made the claim. Because i was claiming as a third party my claim was not settled it was rejected, i dont think there was investigatiions done.Their driver admitted liability at the scene but the insurance rejected me saying i am the liable party which is not true. They just want to make saving by rejecting my claim,their case law is not relevant to the claim i made.
0
Replies (0)rM
rachel M
1 reviews | Active since Jan 2020
7 Mar 2017, 12:37
poor service,
<p>thios guys i dont know whether they are operating a business or not</p> <p>they dont respond to emails</p> <p>some of the workers are rude on the phone</p> <p>they pretend not to have received your documents</p> <p>if u ask for address they refuse to give you to meet up with them</p> <p>please help with address i want to go there</p>
Helpful (0)
|Replies (0)rM
rachel M
1 reviews | Active since Jan 2020
7 Mar 2017, 12:37
poor service,
<p>thios guys i dont know whether they are operating a business or not</p> <p>they dont respond to emails</p> <p>some of the workers are rude on the phone</p> <p>they pretend not to have received your documents</p> <p>if u ask for address they refuse to give you to meet up with them</p> <p>please help with address i want to go there</p>
0
Replies (0)