Ranking
#8
in Security
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
WARNING NOT TO MAKE USE OF @COMPUCCTV CAMERAS (they advertise on marketplace). I share my experience in the interest of avoiding these people ****ming more potential customers. We decided to use them after receiving photos and videos of installations they’ve done. A very big mistake as this installation turned into a nightmare. After the 3rd attempt we gave up on them. They are clowns! They do not have the correct tools to do the job. They arrive with a hammer drill only. Meaning they were unable to drill holes into our steel poles which resulted in them having to make use of our tools. They also did not have the ability to drill a hole into our knotty pine ceilings, so once again we had to supply them with tools. They also state that they do neat jobs. An absolute lie! We had to close the elbows on the PVC pipes installed ourselves as they were unable to. We had to replace their HDMI cables with braided cable which is a good quality cable after one of their HDMI cables broke when it was pulled from the back of the monitor. To make matters worse, they used network cable instead of the correct camera cable which does not supply enough power to the cameras when there is a change in weather as the copper is too thin resulting in constant flickering. They've also cut the cables at the DVR and power supply too short resulting in you being unable to move it for cleaning purposes. They also stripped the outer insulation off the small wires and left it all untidy and exposed. The black poles that they advertise with the round solar lights was also not manufactured by them, but by ourselves. The power supply that they installed makes a huge noise with the fan running constantly. We didn’t have this problem with our previous power supply. They advertise a 6-month warranty which means absolutely nothing! They leave you with a system that doesn’t work and run off with the money. I highly recommend using reputable installers with good references. Rather pay a bit more and receive a good quality installation and product.
1 reviews | Active since Jan 2020
WARNING NOT TO MAKE USE OF @COMPUCCTV CAMERAS (they advertise on marketplace). I share my experience in the interest of avoiding these people ****ming more potential customers. We decided to use them after receiving photos and videos of installations they’ve done. A very big mistake as this installation turned into a nightmare. After the 3rd attempt we gave up on them. They are clowns! They do not have the correct tools to do the job. They arrive with a hammer drill only. Meaning they were unable to drill holes into our steel poles which resulted in them having to make use of our tools. They also did not have the ability to drill a hole into our knotty pine ceilings, so once again we had to supply them with tools. They also state that they do neat jobs. An absolute lie! We had to close the elbows on the PVC pipes installed ourselves as they were unable to. We had to replace their HDMI cables with braided cable which is a good quality cable after one of their HDMI cables broke when it was pulled from the back of the monitor. To make matters worse, they used network cable instead of the correct camera cable which does not supply enough power to the cameras when there is a change in weather as the copper is too thin resulting in constant flickering. They've also cut the cables at the DVR and power supply too short resulting in you being unable to move it for cleaning purposes. They also stripped the outer insulation off the small wires and left it all untidy and exposed. The black poles that they advertise with the round solar lights was also not manufactured by them, but by ourselves. The power supply that they installed makes a huge noise with the fan running constantly. We didn’t have this problem with our previous power supply. They advertise a 6-month warranty which means absolutely nothing! They leave you with a system that doesn’t work and run off with the money. I highly recommend using reputable installers with good references. Rather pay a bit more and receive a good quality installation and product.
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