Connack Muller and FNB. What appears to be a well orchestrated scam.

Connack Muller...this has got to be the WORST cabal of attorneys operating in South Africa today, especially Tracy McGolgan, yes you, I'm calling you out by name. I'm also calling out FNB "how can we help you".... Together these two businesses have a neat arrangement and its disgusting.

The story is a looong one - ineptitude (or slick scam?), poor customer service and what appears to be a well orchestrated scam. I have reported Connack Muller to the Law Society but we shall see what transpires.

The short version: 4 years ago, yes, 4 years...I owed money on my FNB account. Connack Muller (CM) contacted me to arrange payment. I did, and account went to zero. Telkom (another villain) fired off a debit order against the account (on a cancelled Telkom contract). The account was at a zero balance so of course the debit order didnt go through, luckily, as the telkom account was cancelled.

Telkom apologised and went away. FNB, instead of reversing the debit order decided that I owed over R4000 and insisted that I pay FNB. Remember: no money actually owed to Telkom, no money actually paid out by FNB....but FNB decide they want a R4000 payment from me off the settled account at a zero balance.

I refused. The balance of R4000 then attracted interest chargess until the amount "owing" stood at over R8000.

Connack Muller contacted me in 2017 to arrange payment. No one cared that I didnt actually owe anyone any money...

After almost a year of arguing I gave up and paid a compromise settlement on the account on the understanding that Connack Muller would close the FNB account and I'd never be able to use it again.

that was December 2018.

Guess what? The account isn't closed. It is now June 1, 2020.

The bank wont close it unless CM tells them to close it.

CM doesn't respond to emails or phone calls AND NOW I OWE MORE THAN R11 000 AFTER ALREADY PAYING R7 000 COMPROMISE SETTLEMENT!!!! This on top of initially paying more than R4000 ON THE SAME ACCOUNT 4 YEARS AGO!!

Neat scam hey. Of course the bank wants its scam money and CM will want another compromise settlement...

STAY AWAY FROM CONNACK MULLER AND FNB. FNB - "how can we help ourselves to your money..."