Avoid, do not let these people debit you

Do not, whatever you do, give these people a debit order permission for your account. We let the non-existent internet account run its course for the agonizing 24 month period. Despite giving ample notice, we are now fighting tooth and nail to get them to stop the debit order. According to them, the account automatically renews every 24 months, regardless of advance cancelation warning. Their 'Lawyers' are looking into it. These people are ******, avoid at all costs. They also dont answer emails and have a terrible attitude when you do get hold of someone.