Bad Choice I made

Funds were transferred from Discovery 2 payments were made to CRF one being in Jan and the last one being in Feb to date those payments are not showing on their App or website. I have called numerous times with most of the time no answer, some of the times they answer then you speak alone on the phone with no response from the other side but you can hear people talking and I have sent emails with no response or feedback from the fund just the automated response. On friday 13th March 2026 I managed to reach a lady by the name of Zuki Fodi who escalated the matter to the person responsible for my employer who is Lwazi Qungquto at 11:02 am and I followed up today 16/03/2026 with another email to Lwazi still there is no response and at this point in time I am not sure how to feel about this fund as it seems like I have made a mistake in choosing them there is a huge lack of Client Eccentricity.