CA
Conways Aluminium
Unclaimed Business
CA
Conways Aluminium
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#3
in Construction & Hardware
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Conways Aluminium
Conways Aluminium has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Conways Aluminium across 8 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceQH
Quinton H
1 reviews | Active since Jan 2020
19 Feb 2026, 14:16
Conway aluminium, worst in service.
Absolutely the worst in service. I have never been able to reach a sales agent telephonically. And the staff always seem to be in a bad mood. Expect the phone to ring at least 20 Times before they even answer if at all.
Helpful (0)
|Replies (0)QH
Quinton H
1 reviews | Active since Jan 2020
19 Feb 2026, 14:16
Conway aluminium, worst in service.
Absolutely the worst in service. I have never been able to reach a sales agent telephonically. And the staff always seem to be in a bad mood. Expect the phone to ring at least 20 Times before they even answer if at all.
0
Replies (0)AS
Andries S
1 reviews | Active since Jan 2020
9 Dec 2025, 14:06
Bad driving on R27
Arround 14h45 a vehicle of this company drove like a mad man. In front of oncomming cars. I phone the company and all what they say o is it so. If this is how they operate then I will never deal with them.
Helpful (0)
|Replies (0)AS
Andries S
1 reviews | Active since Jan 2020
9 Dec 2025, 14:06
Bad driving on R27
Arround 14h45 a vehicle of this company drove like a mad man. In front of oncomming cars. I phone the company and all what they say o is it so. If this is how they operate then I will never deal with them.
0
Replies (0)MM
Menno M
1 reviews | Active since Jan 2020
26 Apr 2024, 10:11
No longer reachable
This company does not respond to calls. I have been trying their advertised number 021 528 1100 this whole week. The electronic voice cuts me off each time after log holding time. I have tried their sales, accounts and switchboard options. I have emailed them. No response. Yet another example of people no longer wanting to talk to their customers. Either that or they have gone bust.
Helpful (0)
|Replies (0)MM
Menno M
1 reviews | Active since Jan 2020
26 Apr 2024, 10:11
No longer reachable
This company does not respond to calls. I have been trying their advertised number 021 528 1100 this whole week. The electronic voice cuts me off each time after log holding time. I have tried their sales, accounts and switchboard options. I have emailed them. No response. Yet another example of people no longer wanting to talk to their customers. Either that or they have gone bust.
0
Replies (0)AP
Amith1 Papa
1 reviews | Active since Jan 2020
27 May 2022, 11:20
Conway's abusing customers
Man handled and verbally abused by staff member. All on camera.
Helpful (0)
|Replies (0)AP
Amith1 Papa
1 reviews | Active since Jan 2020
27 May 2022, 11:20
Conway's abusing customers
Man handled and verbally abused by staff member. All on camera.
0
Replies (0)RF
Rolin F
1 reviews | Active since Jan 2020
9 Dec 2021, 14:18
Pathetic service
Conways pe, pathetic. A joke is a nice word. 9 months for account. Hardly answer calls. Never update and make u wait all day for delivery that don't even come.... PATHETIC Even the 1 star is to much!!!!!!
Helpful (0)
|Replies (0)ME
Michaela E
1 reviews | Active since Jan 2020
21 Apr 2021, 07:52
No answer for sales
I have been trying to get ahold of someone in sales since Monday but can not get trough at all... you get put ons hold and then there's just no one on the other side of the line...
Helpful (0)
|Replies (0)ME
Michaela E
1 reviews | Active since Jan 2020
21 Apr 2021, 07:52
No answer for sales
I have been trying to get ahold of someone in sales since Monday but can not get trough at all... you get put ons hold and then there's just no one on the other side of the line...
0
Replies (0)TB
Terrance B
1 reviews | Active since Jan 2020
26 Mar 2021, 12:52
Conways Aluminium Profile Stockists (Randburg) - a division of Wispecko
Would love to big a big 'shout out' to Conways Aluminium Profile Stockists in Randburg, more specifically their branch manager, Steffanie Schuster. I did not realise Conways in Randburg was having a stock-take on 26 March 2021, and arrived at their outlet to purchase aluminium. Expectedly, most outlets would have turned a customer away during their stock-take exercise. Upon explaining my urgency of having to complete a job on my trailer for my two German Shepherds on their way to Cape Town -- and hence the need to purchase the material -- Steffanie took the time to listen to my desperate appeal for her assistance. Without any delay, Steffanie called her sales manager (Jackie) out of the factory during their stock taking and between the two of them, they went out of their way to assist me. I could see what my sale could do and how potentially it could mess up their stock-take process, yet they graciously assisted me in a polite and professional manner! This was so unexpected, and their exemplary service reminded me of the times when customer service was king. Boy, was I blown away by these ladies! Just goes to show what good attitude and excellent customer service can do for a company's brand and reputation! It's the attitude of a company's people (employees) that can either make or break it! Conways (Randburg); you have an excellent, world-class Branch Manager at the helm and the customer experience with you today was off the scale!. Thanks a million!! Terry Booysen
Helpful (0)
|Replies (0)TB
Terrance B
1 reviews | Active since Jan 2020
26 Mar 2021, 12:52
Conways Aluminium Profile Stockists (Randburg) - a division of Wispecko
Would love to big a big 'shout out' to Conways Aluminium Profile Stockists in Randburg, more specifically their branch manager, Steffanie Schuster. I did not realise Conways in Randburg was having a stock-take on 26 March 2021, and arrived at their outlet to purchase aluminium. Expectedly, most outlets would have turned a customer away during their stock-take exercise. Upon explaining my urgency of having to complete a job on my trailer for my two German Shepherds on their way to Cape Town -- and hence the need to purchase the material -- Steffanie took the time to listen to my desperate appeal for her assistance. Without any delay, Steffanie called her sales manager (Jackie) out of the factory during their stock taking and between the two of them, they went out of their way to assist me. I could see what my sale could do and how potentially it could mess up their stock-take process, yet they graciously assisted me in a polite and professional manner! This was so unexpected, and their exemplary service reminded me of the times when customer service was king. Boy, was I blown away by these ladies! Just goes to show what good attitude and excellent customer service can do for a company's brand and reputation! It's the attitude of a company's people (employees) that can either make or break it! Conways (Randburg); you have an excellent, world-class Branch Manager at the helm and the customer experience with you today was off the scale!. Thanks a million!! Terry Booysen
0
Replies (0)AS
Andre S
1 reviews | Active since Jan 2020
22 Oct 2020, 14:39
Should be No-Ways Aluminium
Find an alternative supplier if you can. 6 phone calls and 10min wasted trying to speak to Vanessa. Receptionist confirms Vanessa is at her desk and available yet ignores the call. Incredibly unprofessional. Going into the branch is a similar experience. No other customers inside with multiple sales people available but they assist you on their terms and time.
Helpful (0)
|Replies (0)AS
Andre S
1 reviews | Active since Jan 2020
22 Oct 2020, 14:39
Should be No-Ways Aluminium
Find an alternative supplier if you can. 6 phone calls and 10min wasted trying to speak to Vanessa. Receptionist confirms Vanessa is at her desk and available yet ignores the call. Incredibly unprofessional. Going into the branch is a similar experience. No other customers inside with multiple sales people available but they assist you on their terms and time.
0
Replies (0)