Copper Chimney
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Copper Chimney has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Copper Chimney across 40 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I ordered the Chicken Tikka from Copper Chimney in Pietermaritzburg and unfortunately had a very unpleasant experience. Shortly after eating, I became extremely sick and was unwell for the rest of the evening. I’m concerned that the chicken may have been off, as I had no other food that could have caused this. I’m sharing this in the hope that the restaurant takes this seriously and checks their food handling and storage processes.
1 reviews | Active since Jan 2020
I ordered the Chicken Tikka from Copper Chimney in Pietermaritzburg and unfortunately had a very unpleasant experience. Shortly after eating, I became extremely sick and was unwell for the rest of the evening. I’m concerned that the chicken may have been off, as I had no other food that could have caused this. I’m sharing this in the hope that the restaurant takes this seriously and checks their food handling and storage processes.
1 reviews | Active since Jan 2020
My kids and I wanted to have bunny chow, and decided to go to Copper Chimney at the Phoenix plaza. We ordered the 1/4 mutton bunny to take away. The potaoes was hard, the meat was hard. The bread was not fresh. The salad was not fresh. It was so disappointing. I spent R230, for food I could not enjoy. I had to give to my dog. A change needs to happen. Restaurants cannot be selling disgusting food for high prices. I will not return and I will not recommend Copper Chimney to family or friends.
1 reviews | Active since Jan 2020
My kids and I wanted to have bunny chow, and decided to go to Copper Chimney at the Phoenix plaza. We ordered the 1/4 mutton bunny to take away. The potaoes was hard, the meat was hard. The bread was not fresh. The salad was not fresh. It was so disappointing. I spent R230, for food I could not enjoy. I had to give to my dog. A change needs to happen. Restaurants cannot be selling disgusting food for high prices. I will not return and I will not recommend Copper Chimney to family or friends.
1 reviews | Active since Jan 2020
Terrible service waited half an hour for 1 roti roll, absolutely dry hardly any curry. Not worth R60
1 reviews | Active since Jan 2020
Terrible service waited half an hour for 1 roti roll, absolutely dry hardly any curry. Not worth R60
1 reviews | Active since Jan 2020
I must say the Copper Chimney in Lenasia South is the best compared to the other branches. The food is always freshly cooked and the portions are great. Simply love their food. Keep up the good service.
1 reviews | Active since Jan 2020
I must say the Copper Chimney in Lenasia South is the best compared to the other branches. The food is always freshly cooked and the portions are great. Simply love their food. Keep up the good service.
1 reviews | Active since Jan 2020
They don't deserve a 1* at all. I get to the restaurant and order two lamb 1/4 bunny chows. They wrap and seal the packet with order after paying R280 for the two bunny chows and two buddy cooldrinks. When I get home, there is two small bowls with curry and 1/4 unsliced bread, come on. That's not even a bunny chows. The curry was mostly oil, three small piece meat, not even. Was bone pieces I won't even feed my dog. So not meat. For R80 a bunny chow. You guys are the biggest ******* and on top of it, there is a reason you seal the bags and hand to customers. Disappointing and a total rip-off. I would advise no one to order from Copper Chimney. They need to learn how to make a meal before opening a food chain.
1 reviews | Active since Jan 2020
They don't deserve a 1* at all. I get to the restaurant and order two lamb 1/4 bunny chows. They wrap and seal the packet with order after paying R280 for the two bunny chows and two buddy cooldrinks. When I get home, there is two small bowls with curry and 1/4 unsliced bread, come on. That's not even a bunny chows. The curry was mostly oil, three small piece meat, not even. Was bone pieces I won't even feed my dog. So not meat. For R80 a bunny chow. You guys are the biggest ******* and on top of it, there is a reason you seal the bags and hand to customers. Disappointing and a total rip-off. I would advise no one to order from Copper Chimney. They need to learn how to make a meal before opening a food chain.
1 reviews | Active since Jan 2020
Made an order with uber eats and the driver sami never deliver the order , called the store as money already went of my account and was told by the manger that is my problem. And i was charged over R300.00 for my order - i want my money back
1 reviews | Active since Jan 2020
Made an order with uber eats and the driver sami never deliver the order , called the store as money already went of my account and was told by the manger that is my problem. And i was charged over R300.00 for my order - i want my money back
1 reviews | Active since Jan 2020
Purchased 2 X quarter chicken from Midrand branch,chicken was not spiced ,salad was old and dry and chips was old,called in to complain and the manager there just took my details and stated he would pass it to the head office,pathetic service and I think these foreigners need to be taught a lesson they can't take us for a ride,I paid R144 and will never be supporting this useless business again
1 reviews | Active since Jan 2020
Purchased 2 X quarter chicken from Midrand branch,chicken was not spiced ,salad was old and dry and chips was old,called in to complain and the manager there just took my details and stated he would pass it to the head office,pathetic service and I think these foreigners need to be taught a lesson they can't take us for a ride,I paid R144 and will never be supporting this useless business again
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