Review ofCoricraft Group
Coricraft Group
1.5|116 reviews
MN
Monic N
1 reviews | Active since Member
25 Feb 2026, 06:46
Coricraft is not quality is just a name
Coricraft set R46 000 and so so mad and disipointed If you buy Coricraft you dont buy quality you buy for there name. So on Monday I got my custome made set open it and was not happy material is so loose on the seats is does not look like a new set (but it is) start to sit on it wow wow for 3 time sitting the material strets to much and the cussions have a hole in it oky maybe give it some time it will go back to normal not even for 2 day it did not go back to its shape this looks bad. So people hope you read this review and see there is no quality in Coricraft and yes I did rwport it and stil waiting for answers I want my R46 000 back not a other Coricraft set I will never rever them or buy from them very unhappy and mad as hel
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Replies (106)Coricraft Group's replyOfficial
25 Feb 2026, 08:37Dear Monic,
We appreciate you taking the time to share your experience with us.
Congratulations on your new Serenity Modular couch. The dents in the seat cushions and slightly stretched appearance are normal for this design, as the fibre-topped cushions are made to feel soft and comfortable and will compress with use, especially in the first few weeks. The loose slipcover style is also designed to have a relaxed, lived-in look rather than a tight, tailored finish. Regular fluffing, shaking, rotating the cushions, and smoothing the covers will help restore their shape and maintain their appearance. Over time, the couch will settle into its natural look, which is part of its intended comfort and charm.
You’re welcome to contact us directly by emailing us at info@coricraft.co.za or calling us at 087 245 0005 so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
Congratulations on your new Serenity Modular couch. The dents in the seat cushions and slightly stretched appearance are normal for this design, as the fibre-topped cushions are made to feel soft and comfortable and will compress with use, especially in the first few weeks. The loose slipcover style is also designed to have a relaxed, lived-in look rather than a tight, tailored finish. Regular fluffing, shaking, rotating the cushions, and smoothing the covers will help restore their shape and maintain their appearance. Over time, the couch will settle into its natural look, which is part of its intended comfort and charm.
You’re welcome to contact us directly by emailing us at info@coricraft.co.za or calling us at 087 245 0005 so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Best regards,
Coricraft Group's reply25 Feb 2026, 08:37
Official
Dear Monic,
We appreciate you taking the time to share your experience with us.
Congratulations on your new Serenity Modular couch. The dents in the seat cushions and slightly stretched appearance are normal for this design, as the fibre-topped cushions are made to feel soft and comfortable and will compress with use, especially in the first few weeks. The loose slipcover style is also designed to have a relaxed, lived-in look rather than a tight, tailored finish. Regular fluffing, shaking, rotating the cushions, and smoothing the covers will help restore their shape and maintain their appearance. Over time, the couch will settle into its natural look, which is part of its intended comfort and charm.
You’re welcome to contact us directly by emailing us at info@coricraft.co.za or calling us at 087 245 0005 so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
Congratulations on your new Serenity Modular couch. The dents in the seat cushions and slightly stretched appearance are normal for this design, as the fibre-topped cushions are made to feel soft and comfortable and will compress with use, especially in the first few weeks. The loose slipcover style is also designed to have a relaxed, lived-in look rather than a tight, tailored finish. Regular fluffing, shaking, rotating the cushions, and smoothing the covers will help restore their shape and maintain their appearance. Over time, the couch will settle into its natural look, which is part of its intended comfort and charm.
You’re welcome to contact us directly by emailing us at info@coricraft.co.za or calling us at 087 245 0005 so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Best regards,
MN
Monic N's updateReviewer Update
25 Feb 2026, 12:27Nonsens I have this for almost 2 weeks so I have to fluff and shake it everyday so the hole does not look bad well I did it as told per email and the hole is stil there and feels bad to sit on feels like am sitting on my toilet I never need to fluff and shak my gomma set I had for 9 years way do I have to do this am not getting younger and this was not told in shop before I bought it. This is by far the most uncomfortable
MN
Monic N's update25 Feb 2026, 12:27
Reviewer Update
Nonsens I have this for almost 2 weeks so I have to fluff and shake it everyday so the hole does not look bad well I did it as told per email and the hole is stil there and feels bad to sit on feels like am sitting on my toilet I never need to fluff and shak my gomma set I had for 9 years way do I have to do this am not getting younger and this was not told in shop before I bought it. This is by far the most uncomfortable