COSMICTEQ
Ranking
#9
in Electronics & Technology
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Very very bad business practice. Ordered a product shown to be in stock, paid for it via Ozow, no feedback from the business regarding anything other than an invoice. Emails weren't responded to until I got Ozow involved in this. Got an email from Mr Esterhuizen back stating that the product needs to be ordered and I will wait approximately almost 35 days at the minimum. This was not shared on any of the product pages nor on any t's and c's on the website. If this has been the case I wouldn't have ordered from them. I've requested a refund from the company and also from Ozow, will wait who responds first. I'm keen to support small businesses, but not in this fashion.
1 reviews | Active since Jan 2020
Very very bad business practice. Ordered a product shown to be in stock, paid for it via Ozow, no feedback from the business regarding anything other than an invoice. Emails weren't responded to until I got Ozow involved in this. Got an email from Mr Esterhuizen back stating that the product needs to be ordered and I will wait approximately almost 35 days at the minimum. This was not shared on any of the product pages nor on any t's and c's on the website. If this has been the case I wouldn't have ordered from them. I've requested a refund from the company and also from Ozow, will wait who responds first. I'm keen to support small businesses, but not in this fashion.