Cosmopolitan Projects
1.3|920 reviews
Responds in 20 hours 44 min
MM
Mpho M
1 reviews | Active since Member
15 Jan 2026, 13:52
Moving in struggle
Good day,
Cosmopolitan did me dirty. I was supposed to be moving in December 2025, however due to construction issues I did not mind you I had already arranged with my landlord that I would be moving out. My landlord is on my neck now and Cosmopolitan is not giving any light on when I can move in. Can I get any clarification as to when I can move in, because I’m sure by now you must know as to when people can move into their houses.
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Replies (112)Cosmopolitan Projects's replyOfficial
16 Jan 2026, 05:56Good day Mpho,
Thank you for bringing your concerns to our attention, and we sincerely apologise for the inconvenience caused by the delay. I have attempted to contact you telephonically on several occasions but have unfortunately been unable to reach you.
Our records indicate that our team communicated with you on 25 November 2025 regarding the quality-related construction matter affecting your unit. At that time, you were advised that occupation would only be possible during 2026. We have not received any further correspondence from you through our official communication channels.
While HelloPeter is not our primary communication platform, we are more than willing to assist you and provide clarity regarding the construction programme and anticipated occupation timelines. Kindly contact Caroline on 087 830 6796 or email caroline@cosmo.co.za so that we may discuss your matter in detail. I will also follow up by email and attempt to contact you again telephonically.
We appreciate your patience and look forward to resolving this matter with you.
Kind Regards
Caroline Steenkamp
Cosmopolitan Client Care
Thank you for bringing your concerns to our attention, and we sincerely apologise for the inconvenience caused by the delay. I have attempted to contact you telephonically on several occasions but have unfortunately been unable to reach you.
Our records indicate that our team communicated with you on 25 November 2025 regarding the quality-related construction matter affecting your unit. At that time, you were advised that occupation would only be possible during 2026. We have not received any further correspondence from you through our official communication channels.
While HelloPeter is not our primary communication platform, we are more than willing to assist you and provide clarity regarding the construction programme and anticipated occupation timelines. Kindly contact Caroline on 087 830 6796 or email caroline@cosmo.co.za so that we may discuss your matter in detail. I will also follow up by email and attempt to contact you again telephonically.
We appreciate your patience and look forward to resolving this matter with you.
Kind Regards
Caroline Steenkamp
Cosmopolitan Client Care
Best regards,
Cosmopolitan Projects's reply16 Jan 2026, 05:56
Official
Good day Mpho,
Thank you for bringing your concerns to our attention, and we sincerely apologise for the inconvenience caused by the delay. I have attempted to contact you telephonically on several occasions but have unfortunately been unable to reach you.
Our records indicate that our team communicated with you on 25 November 2025 regarding the quality-related construction matter affecting your unit. At that time, you were advised that occupation would only be possible during 2026. We have not received any further correspondence from you through our official communication channels.
While HelloPeter is not our primary communication platform, we are more than willing to assist you and provide clarity regarding the construction programme and anticipated occupation timelines. Kindly contact Caroline on 087 830 6796 or email caroline@cosmo.co.za so that we may discuss your matter in detail. I will also follow up by email and attempt to contact you again telephonically.
We appreciate your patience and look forward to resolving this matter with you.
Kind Regards
Caroline Steenkamp
Cosmopolitan Client Care
Thank you for bringing your concerns to our attention, and we sincerely apologise for the inconvenience caused by the delay. I have attempted to contact you telephonically on several occasions but have unfortunately been unable to reach you.
Our records indicate that our team communicated with you on 25 November 2025 regarding the quality-related construction matter affecting your unit. At that time, you were advised that occupation would only be possible during 2026. We have not received any further correspondence from you through our official communication channels.
While HelloPeter is not our primary communication platform, we are more than willing to assist you and provide clarity regarding the construction programme and anticipated occupation timelines. Kindly contact Caroline on 087 830 6796 or email caroline@cosmo.co.za so that we may discuss your matter in detail. I will also follow up by email and attempt to contact you again telephonically.
We appreciate your patience and look forward to resolving this matter with you.
Kind Regards
Caroline Steenkamp
Cosmopolitan Client Care
Best regards,
MM
Mpho M's updateReviewer Update
16 Jan 2026, 06:15Good morning
Kind please call me again or please give me your email address for communication purposes
Kind please call me again or please give me your email address for communication purposes
MM
Mpho M's update16 Jan 2026, 06:15
Reviewer Update
Good morning
Kind please call me again or please give me your email address for communication purposes
Kind please call me again or please give me your email address for communication purposes