CP
Cosmopolitan Projects
Verified Business
CP
Cosmopolitan Projects
Verified Business
109 Reviews (last 12 months)
Responds in 21 hours 9 min
AI Review Summary
Based on recent customer reviews, Cosmopolitan Projects receives overwhelmingly negative feedback across multiple housing developments including Star Village, Lion Pride, Sky City, and Milano Estate. Customers consistently report poor build quality with widespread cracking, plumbing leaks, and faulty installations. Delayed handovers leave buyers homeless after giving notice to landlords. After-sales service is described as unresponsive, with missed appointments and broken promises. Security estates fail to deliver on safety commitments. Residents also cite unreliable electricity and internet services. One positive review praised an individual sales consultant for exceptional communication and professionalism during the purchasing process.
Performance(last 12 months):
0Trustindex Rating
#5Ranked In Real Estate
21h 9mReply Time
-59 NPSUnlikely
Replied to 66% of negative reviews
Reply time on negative reviews: 19 hours 37 min
TrustIndex
0
Ranking
#5
in Real Estate
Avg Reply
21h 9m
NPS Score
-59
Recommended: Unlikely
Replied to 66% of negative reviews
Reply time on negative reviews: 19 hours 37 min
Review Distribution
1.1|109 Reviews
May '25 - Apr '26
5(2.9%)
4(0%)
3(0%)
2(1%)
1(96.1%)
5(2.9%)
4(0%)
3(0%)
2(1%)
1(96.1%)
Frequently Asked Questions About Cosmopolitan Projects
Based on recent customer reviews, Cosmopolitan Projects receives overwhelmingly negative feedback across multiple housing developments including Star Village, Lion Pride, Sky City, and Milano Estate. Customers consistently report poor build quality with widespread cracking, plumbing leaks, and faulty installations. Delayed handovers leave buyers homeless after giving notice to landlords. After-sales service is described as unresponsive, with missed appointments and broken promises. Security estates fail to deliver on safety commitments. Residents also cite unreliable electricity and internet services. One positive review praised an individual sales consultant for exceptional communication and professionalism during the purchasing process.
Cosmopolitan Projects has a TrustIndex of 0 out of 10 on Hellopeter, based on 109 reviews in the last 12 months. They reply to 66% of negative reviews, typically within 19 hours 37 min. Hellopeter has tracked Cosmopolitan Projects across 923 total reviews. How is the TrustIndex calculated? →
Recent reviews (109)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNM
Nicky M
1 reviews | Active since Jan 2020
16 Mar 2026, 10:08
Greetings My name is Nicky Mafumu from House 8772 Milano Security Estate
Greetings My name is Nicky Mafumu from House 8772 Milano Security Estate. I would like to commend Mrs Elvina Baloyi for her exceptional assistance during my house purchase. She was incredibly helpful, consistently updating me with everything throughout the process. Her dedication and professionalism made the experience smooth and stress free. I highly recommend her services to anyone looking to buy a house.
Helpful (0)
|Replies (0)NM
Nicky M
1 reviews | Active since Jan 2020
16 Mar 2026, 10:08
Greetings My name is Nicky Mafumu from House 8772 Milano Security Estate
Greetings My name is Nicky Mafumu from House 8772 Milano Security Estate. I would like to commend Mrs Elvina Baloyi for her exceptional assistance during my house purchase. She was incredibly helpful, consistently updating me with everything throughout the process. Her dedication and professionalism made the experience smooth and stress free. I highly recommend her services to anyone looking to buy a house.
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Replies (0)V
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Nondumiso
1 reviews | Active since Jan 2020
4 Mar 2026, 13:31
Paying for the house...
Paying for the house for 20 years which does not worth for every day when you have to sleep thinking that the house is full of rats 🐀 on top you can’t sleep cause Comso did not do roofing correctly when I reported to them I spoke to Caroline Steenkamp she did not bother to even escalate my query or sending someone so I can speak to She told me that I must take the query to court let’s it be handle by Legal then after she kept quiet any one client from Cosmo if you are experiencing this issue please came up let’s us report them cause they don’t know how to handle they client and if you are the new buyer from Cosmo please be aware of them and they service
Helpful (0)
|Replies (0)N
Nondumiso
1 reviews | Active since Jan 2020
4 Mar 2026, 13:31
Paying for the house...
Paying for the house for 20 years which does not worth for every day when you have to sleep thinking that the house is full of rats 🐀 on top you can’t sleep cause Comso did not do roofing correctly when I reported to them I spoke to Caroline Steenkamp she did not bother to even escalate my query or sending someone so I can speak to She told me that I must take the query to court let’s it be handle by Legal then after she kept quiet any one client from Cosmo if you are experiencing this issue please came up let’s us report them cause they don’t know how to handle they client and if you are the new buyer from Cosmo please be aware of them and they service
0
Replies (0)N
Nondumiso
1 reviews | Active since Jan 2020
29 Jan 2026, 06:27
I have problems cosm...
I have problems cosmo houses are open on top their roof is not closed with the plastic when you go inside the trap door we can’t sleep at night the rat 🐀 are coming in their houses the don’t have air breaks we sleep with air fan at night cause it so hot windows they are not closing when the is wind the wall are cracking they must came and take back their houses at Palm Springs secure village
Helpful (0)
|Replies (0)N
Nondumiso
1 reviews | Active since Jan 2020
29 Jan 2026, 06:27
I have problems cosm...
I have problems cosmo houses are open on top their roof is not closed with the plastic when you go inside the trap door we can’t sleep at night the rat 🐀 are coming in their houses the don’t have air breaks we sleep with air fan at night cause it so hot windows they are not closing when the is wind the wall are cracking they must came and take back their houses at Palm Springs secure village
0
Replies (0)MM
Mahlatse M
1 reviews | Active since Jan 2020
22 Jan 2026, 13:01
Cosmopolitan nightmare
I am here again to share my experience with anyone who would like to purchase a house from Cosmopolitan. I bought a house and moved in last year (October 2025) @ capital view lifestyle estate & up until now the bathroom is not working, I have raised and logged queries with Cosmopolitan but even to date there is no solution or any sign of having this issue resolved. I am staying in a smelly house with my family, all 7 of us sharing the main bedroom toilet .Among other things, I always log queries almost every week with faulty stuff in this house. I have never regretted this much in my whole life, took a very bad decision by buying a house from Cosmopolitan.
Helpful (0)
|Replies (0)MM
Mahlatse M
1 reviews | Active since Jan 2020
22 Jan 2026, 13:01
Cosmopolitan nightmare
I am here again to share my experience with anyone who would like to purchase a house from Cosmopolitan. I bought a house and moved in last year (October 2025) @ capital view lifestyle estate & up until now the bathroom is not working, I have raised and logged queries with Cosmopolitan but even to date there is no solution or any sign of having this issue resolved. I am staying in a smelly house with my family, all 7 of us sharing the main bedroom toilet .Among other things, I always log queries almost every week with faulty stuff in this house. I have never regretted this much in my whole life, took a very bad decision by buying a house from Cosmopolitan.
0
Replies (0)TN
Tshifhiwa N
1 reviews | Active since Jan 2020
16 Jan 2026, 12:14
HOUSE FULL OF CRACKS
Honestly I regret buying my house from Cosmopolitan Devloper...The lies and not being honest to customers. My house is 2 years4months of occupation& cracks are all over the house and huge cracks that are overwhelming.Another crack In the main bedroom is from wall to wall. Last year around Feb 2025 ticket lodged and they came to inspect and this Manager promised to come back to fix and never pitched up again ...December 2025 l called again and they came and inspect and the report came back saying "I am reliable to fix those cracks myself " so via email...My last call was promised a not worry as l have 5years warrant of fixing...Furthermore l told to go NHRBC to lodge my complain after they promisedin Feb25 and Dec25 to come and fix.....Is this how you treat customers after the bank pays you fully...Please be fair........Now l call is meeting or lunch everytime
Helpful (0)
|Replies (0)TN
Tshifhiwa N
1 reviews | Active since Jan 2020
16 Jan 2026, 12:14
HOUSE FULL OF CRACKS
Honestly I regret buying my house from Cosmopolitan Devloper...The lies and not being honest to customers. My house is 2 years4months of occupation& cracks are all over the house and huge cracks that are overwhelming.Another crack In the main bedroom is from wall to wall. Last year around Feb 2025 ticket lodged and they came to inspect and this Manager promised to come back to fix and never pitched up again ...December 2025 l called again and they came and inspect and the report came back saying "I am reliable to fix those cracks myself " so via email...My last call was promised a not worry as l have 5years warrant of fixing...Furthermore l told to go NHRBC to lodge my complain after they promisedin Feb25 and Dec25 to come and fix.....Is this how you treat customers after the bank pays you fully...Please be fair........Now l call is meeting or lunch everytime
0
Replies (0)TN
Tshifhiwa N
1 reviews | Active since Jan 2020
16 Jan 2026, 11:03
Poor Structure - Brand New House Full of cracks All over
.My house is less than 3years of occupation and is full of Cracks everywhere inside and outside the house. I called client care and spoke to Caroline Stenkemp who promised that my is under 5years warranty to fix such and after assessment Khosi Ntshingila and Elrine send me a report to say l am liable to fix for to fix all those cracks and also l can escalate my issue to NHRBC.Nonses.Cosmo please take ownership and fix this poor workmanship. I want my house fix. This is not fair at all that l need to fix their mess and now we call them they don't answer their phone
Helpful (0)
|Replies (0)TN
Tshifhiwa N
1 reviews | Active since Jan 2020
16 Jan 2026, 11:03
Poor Structure - Brand New House Full of cracks All over
.My house is less than 3years of occupation and is full of Cracks everywhere inside and outside the house. I called client care and spoke to Caroline Stenkemp who promised that my is under 5years warranty to fix such and after assessment Khosi Ntshingila and Elrine send me a report to say l am liable to fix for to fix all those cracks and also l can escalate my issue to NHRBC.Nonses.Cosmo please take ownership and fix this poor workmanship. I want my house fix. This is not fair at all that l need to fix their mess and now we call them they don't answer their phone
0
Replies (0)MM
Mpho M
1 reviews | Active since Jan 2020
15 Jan 2026, 13:52
Moving in struggle
Good day, Cosmopolitan did me dirty. I was supposed to be moving in December 2025, however due to construction issues I did not mind you I had already arranged with my landlord that I would be moving out. My landlord is on my neck now and Cosmopolitan is not giving any light on when I can move in. Can I get any clarification as to when I can move in, because I’m sure by now you must know as to when people can move into their houses.
Helpful (0)
|Replies (0)MM
Mpho M
1 reviews | Active since Jan 2020
15 Jan 2026, 13:52
Moving in struggle
Good day, Cosmopolitan did me dirty. I was supposed to be moving in December 2025, however due to construction issues I did not mind you I had already arranged with my landlord that I would be moving out. My landlord is on my neck now and Cosmopolitan is not giving any light on when I can move in. Can I get any clarification as to when I can move in, because I’m sure by now you must know as to when people can move into their houses.
0
Replies (0)