Cotton on and DPD Laser **** their customers

I purchased items as I always do for school from cotton on typo on their website. The delivery was set to come on the 5th January. No call was received from DPD laser but I received an sms to say it will be delivered on the 3rd Jan 2026, I then went on the app to postpone back to the original date being the 5th Jan. On the 3rd at about 2pm the status of the parcel shows delivered which was alarming as nothing was delivered. I have been back and forth with cotton on and DPD Laser and no one seems to take accountability. The response says delivered and no one can provide me with who signed for it and they wont be able to as no one was home on the day. This is theft and ***** and I will be charging the companies with both if I do not get my parcels this week! I have the delivery guy on camera so id like to see what the outcome is!!! Is this the way business is done *****ing from customers and claiming to deliver something you did not deliver. Cotton on and Dpd laser ..huge companies ****ming people!!!

People in customer care at DPD laser must wake up not to mention the cotton on agents who answer the phone

Martha Makgatho...no email etiquette! Driver details: Below is the driver who claimed to have delivered the parcel who DID NOT Date / Time:2026 03-Jan 14:08 Delivered To:ZARIA Debrief Date:2026 03-Jan 14:08 Driver:MAMOKGWETSERE EVANS MOHALE Vehicle:MC08LWGP

DPD Laser has delivered your parcel 2784314219218 at 2026-01-03 14:08:08 to ZARINA NANABHAI.Kind regards, DPD Laser.DPD Laser has delivered your parcel 2784314219211 at 2026-01-03 14:08:33 to ZARINA NANABHAI.Kind regards, DPD Laser.