Cotton On | Service Off

Unfortunately, they dont stick to their shipping times. Whether that is standard or express. They cant assist you with their courier companies number as they dont have it (?) , the parcel shows dispatched but I cant track the waybill number on their couriers website. I tried to resolve the matter through the chat and the only advice I received was “rest assured the parcel will be delivered” they dont know when and they cant track it since it was dispatched on Monday. Not too happy with their customer service