E-Voucher Biggest **** :(

If I could give 0 stars I really would. My sister purchased a cotton on E-Voucher for R1300 as a Christmas gift for her duty, as my sister is currently working abroad. 24th of December it was purchased and it was meant to be sent via e-mail within 24 hours. To date all it has been an upsetting Christmas, still no voucher and been sent ridiculous e-mails with no level of urgency or assistance. Very disappointing all round. Advice to all avoid purchasing e-vouchers through Cotton On at all!! Went to leave my number and all information and feedback. Complete ****!!