Active since Jul 2025
If I could give 0 stars I really would. My sister purchased a cotton on E-Voucher for R1300 as a Christmas gift for her duty, as my sister is currently working abroad. 24th of December it was purchased and it was meant to be sent via e-mail within 24 hours. To date all it has been an upsetting Christmas, still no voucher and been sent ridiculous e-mails with no level of urgency or assistance. Very disappointing all round. Advice to all avoid purchasing e-vouchers through Cotton On at all!! Went to leave my number and all information and feedback. Complete ****!!
I recently interacted with an OUTsurance Client Care consultant by the name of Lebo Adams. She was PHENOMENAL. She was friendly and bubbly, took the time out to explain things, and she really calmed down things as I entered rather irritated. You have an amazing worker and one that should be praised! Keep her at all costs! Thanks so much again Lebo!!