Country Road - Rude sales ladies & bad quality handbags

When purchasing an item from Country Road, I expect it to be better quality than the WW brand, Shein or Temu. Unfortunately this is NOT the case.

My Shein handbag of R150 proves to be of a better quality than the one purchased from Country Road (Woolworths, Somerset Mall).

The sales staff should be reminded that they only work for Country Road...they're not shareholders or owners, so drop the attitude ladies! They seemed friendly enough...until I took the handbag in question out of my bag to show them the quality issues I'm experiencing (item purchased in winter of 2024, so yes, I know it's more than 6 months). The attitudes then immediately changed to that of being extremely irritated with me.

I think the sales staff does more damage to the brand than the bad quality of their handbags. The price is definitely not an indication of quality at Country road.

Lesson learnt, I will never buy from them again.