Poor poor Service from courier it.

Item: Courierit
Rating: 1
Author: Bennet M

Poor poor service from this service provider and my package was 6days late with no reason nor apology what so ever... The driver and his supervisor has no act of urgency assurance and bother to follow up that I received my parcel. I urge people not to use their service, to save your time and money. Even the 1 Star is not deserved.

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Replies (53)

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Replies (53)

Courierit's replyOfficial

12 Mar 2026, 13:42

Dear Customer,

Thank you for bringing this matter to our attention.Please accept our sincere apologies for the delayed delivery of your parcel and the inconvenience this has caused. We understand your frustration and regret that the service did not meet the expected standard.Kindly note that we have a POD (Proof of Delivery) updated on the system indicating that the parcel was delivered to Winnie.To further assist and clarify the delivery, one of our Customer Service Agents will be contacting you shortly on 071 397 1952.

Thank you

Best regards,

Courierit's reply12 Mar 2026, 13:42

Official

Dear Customer,

Thank you for bringing this matter to our attention.Please accept our sincere apologies for the delayed delivery of your parcel and the inconvenience this has caused. We understand your frustration and regret that the service did not meet the expected standard.Kindly note that we have a POD (Proof of Delivery) updated on the system indicating that the parcel was delivered to Winnie.To further assist and clarify the delivery, one of our Customer Service Agents will be contacting you shortly on 071 397 1952.

Thank you

Best regards,