I booked a room for a few nights a while ago in Feb 2023 and the owner's wife Lerato was very rude when I said to them I needed a room with a toilet inside since I have special needs which disability requires

I booked a room for a few nights a while ago in Feb 2023 and the owner's wife Lerato was very rude when I said to them I needed a room with a toilet inside since I have special needs which disability requires. After a confrontation they obliged and offered a room near toilets, which was ****roaches infested with broken wardrobe doors.