Active since May 2023
I booked a room for a few nights a while ago in Feb 2023 and the owner's wife Lerato was very rude when I said to them I needed a room with a toilet inside since I have special needs which disability requires. After a confrontation they obliged and offered a room near toilets, which was ****roaches infested with broken wardrobe doors.
I still haven't received any response from Lotto Star with e favourable response since, I joined lotto star with my asylum permit which I emailed to them to upload to my profile and I received a confirmation email of approval of identity. I started betting transferring funds from my bank account now when I won they started asking for my identity document which I emailed again to them and stated that they should verify it with department of home affairs, however they refused only to be harassed politically, discriminated on bus allow me get my winnings?
I purchased Nokia G42 on 20/07/2024, fully paid it and never received the phone. After the long wait, I cancelled the order on the 16/08/2024 since then I am still waiting for the refund of my funds which also has surpassed the refund period. I am very very disappointed since they the Connected Devices team keeps telling me to wait another period until the funds have been refunded.
I joined lotto star with my asylum seeker's permit which I emailed to them to upload to my profile and I received a confirmation email of approval of identity. I started betting transferring funds from my bank account now when I won they started asking for my identity document which I emailed again to them and stated that they should verify it with department of home affairs, however they refused only to be harassed politically, discriminated on the basis of my country of origin. I have contacted the different departments concerning the issue but no once is bringing Lotto star to book by holding them accountable. How on earth in the first place they accepted and approved my asylum permit if they would not allow me get my winnings?
I contacted them when I got discriminated against by Lotto Star since they are a regulator in the province when Lotto Star is founded, no one has ever came back to be and help since May
After joining Lotto Star successfully towards end of March a week then later week later the winnings withdrawal nightmare started. No one seems to care. I even deposited funds from my account yet no one told me that they don't accept asylum seekers. I was told that Zimbabwe isn't a war zone country so they won't accept my permit for Fica yet they registered me and allowed me to deposit funds to bet. The least they could have done is taking responsibility and accountability for the misleading information and hateful speeches I received in my email. I contacted all mer gambling board and the national gambling board no assistance. What an *********** service. What I am going through I do not wish it on anyone in a democratic country where everyone deserves to be accepted regardless any identity, race, religion, gender and skin ***mentation.. Anyone will to assist in following up I can give evidence. Thank you
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