Lotto Star
Claimed Business
Lotto Star
Claimed Business
115 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Lotto Star faces severe criticism across virtually every aspect of its customer experience. The overwhelming majority of reviews describe frustration with withheld winnings, blocked accounts, perceived rigged games, and unresponsive customer support. The rare positive review praises occasional wins and isolated agent interactions, but these are vastly outnumbered by deeply negative experiences describing financial loss and poor service.
Top Strengths:
- •Staff, Service & Experience Quality: A handful of customers mention specific agents like Virginia by name for providing courteous service. One reviewer praised the overall customer service, though this is an isolated sentiment among widespread complaints.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
TrustIndex
0
Ranking
#7
in Betting & Gambling
NPS Score
-94
Recommended: Unlikely
Review Distribution
1.1|115 Reviews
May '25 - Apr '26
5(1.9%)
4(0%)
3(0%)
2(1%)
1(97.1%)
5(1.9%)
4(0%)
3(0%)
2(1%)
1(97.1%)
Recent reviews (115)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCN
DB
Dylan B
1 reviews | Active since Jan 2020
13 Mar 2026, 19:26
Lotto Start Ruined My Entire Life (Homeless now, Divorced, Kids taken away)
Lost house, lost car, lost fridge, lost wife, lost dog and everything I had... Writing review on paper with ****** pen and paper - will send via dove or walk ****m to a friend to type into hellopeter... Don't gamble you will lose everything. I am homeless as we speak from lotto star casino. Any R5 would help - please in need of Albany white bread and polony - I just need some food very hungry. Or any donations tyty TY
Helpful (0)
|Replies (0)DB
Dylan B
1 reviews | Active since Jan 2020
13 Mar 2026, 19:26
Lotto Start Ruined My Entire Life (Homeless now, Divorced, Kids taken away)
Lost house, lost car, lost fridge, lost wife, lost dog and everything I had... Writing review on paper with ****** pen and paper - will send via dove or walk ****m to a friend to type into hellopeter... Don't gamble you will lose everything. I am homeless as we speak from lotto star casino. Any R5 would help - please in need of Albany white bread and polony - I just need some food very hungry. Or any donations tyty TY
0
Replies (0)CN
Collen N
1 reviews | Active since Jan 2020
12 Mar 2026, 04:52
Lotto star ****
I have been struggling to access my funds(R6000) because lotto star blocked my account due to suspicious events they said its happening. I have been calling them for the past 3 years but i keep on getting the same response "we will get back to you with the feedback" and i would wait for 6 months without any, when I call to enquire they tell me to supply documents that i have already submitted and repeat the same things of not getting back to me. can you please assist in any way
Helpful (0)
|Replies (0)CN
Collen N
1 reviews | Active since Jan 2020
12 Mar 2026, 04:52
Lotto star ****
I have been struggling to access my funds(R6000) because lotto star blocked my account due to suspicious events they said its happening. I have been calling them for the past 3 years but i keep on getting the same response "we will get back to you with the feedback" and i would wait for 6 months without any, when I call to enquire they tell me to supply documents that i have already submitted and repeat the same things of not getting back to me. can you please assist in any way
0
Replies (0)BW
Brandon W
1 reviews | Active since Jan 2020
8 Mar 2026, 19:52
**** you lottostar
Seriously lottostar what's with the laggy skip boards when you about to win how can you lose a 1000 with a R4 bet in 3min tops!!!! dead spins and laggy boards wow ****ing looters you'd just lose a client mother****ers !!!!
Helpful (0)
|Replies (0)BW
Brandon W
1 reviews | Active since Jan 2020
8 Mar 2026, 19:52
**** you lottostar
Seriously lottostar what's with the laggy skip boards when you about to win how can you lose a 1000 with a R4 bet in 3min tops!!!! dead spins and laggy boards wow ****ing looters you'd just lose a client mother****ers !!!!
0
Replies (0)KN
KN
Karen N
1 reviews | Active since Jan 2020
2 Mar 2026, 15:46
**** WINS FOR A **** SITE
Waste of time and money, they take without giving anything back. The wins are miniscule, to make you think you have a chance but don't, winning anything worthwhile is impossible. False advertising. I'm so done with this site.
Helpful (0)
|Replies (0)KN
Karen N
1 reviews | Active since Jan 2020
2 Mar 2026, 15:46
**** WINS FOR A **** SITE
Waste of time and money, they take without giving anything back. The wins are miniscule, to make you think you have a chance but don't, winning anything worthwhile is impossible. False advertising. I'm so done with this site.
0
Replies (0)JM
Jeffry M
1 reviews | Active since Jan 2020
27 Feb 2026, 05:51
LOTTO STAR AM DISAPPOINTED ON YOUR JACKPOT RACE DO PEOPLE EVEN WIN OR ITS JUST A **** LOTTO STAR IS RUNNING
Am so unhappy with LOTTO STAR yesterday I played their jackpot race that began at 7pm till 9pm hoping I'll get something after the race with a qualifying bet from R2 R4 R6 nothing less then that This morning I talk with them on their live chat one of the agent says I should play again on the next jackpot race with limited information to my query Last week I played on SUNBET their jackpot race and at the end of the race I won around R1000 but with LOTTO STAR NOTHING AM VERY DISAPPOINTED angelthabang1@gmail.com 0840532380
Helpful (0)
|Replies (0)JM
Jeffry M
1 reviews | Active since Jan 2020
27 Feb 2026, 05:51
LOTTO STAR AM DISAPPOINTED ON YOUR JACKPOT RACE DO PEOPLE EVEN WIN OR ITS JUST A **** LOTTO STAR IS RUNNING
Am so unhappy with LOTTO STAR yesterday I played their jackpot race that began at 7pm till 9pm hoping I'll get something after the race with a qualifying bet from R2 R4 R6 nothing less then that This morning I talk with them on their live chat one of the agent says I should play again on the next jackpot race with limited information to my query Last week I played on SUNBET their jackpot race and at the end of the race I won around R1000 but with LOTTO STAR NOTHING AM VERY DISAPPOINTED angelthabang1@gmail.com 0840532380
0
Replies (0)YvdL
Yolande van der Linde
1 reviews | Active since Jan 2020
26 Feb 2026, 19:11
****
I won R1200 and waited 4 day for payment and did not received it on a follow up I'm told I canseled the withdrawal and placed bet with it which I did not do DO NOT PLAY LOTTO STAR THEY ARE ****S AND DON'T PAY YOUR WINNINGS only make up stories READ THE REVIEWS
Helpful (0)
|Replies (0)YvdL
Yolande van der Linde
1 reviews | Active since Jan 2020
26 Feb 2026, 19:11
****
I won R1200 and waited 4 day for payment and did not received it on a follow up I'm told I canseled the withdrawal and placed bet with it which I did not do DO NOT PLAY LOTTO STAR THEY ARE ****S AND DON'T PAY YOUR WINNINGS only make up stories READ THE REVIEWS
0
Replies (0)