****

We bought a couch that was on sale called the Montero Velvet L shape Sofa for R6 499.

They gave us an order number but then they have been quiet since then.

We tried to contact them with different numbers, their 011 620 3292 has blocked our number. The sell phone number 078 751 3436, it rings and goes to voicemail. They don't respond on their WhatsApp as well.

I then tried to communicate with them using a different email address pretending I wanted a couch. They responded quickly and when I asked if I can add the couch I want to purchase to my previous order, they asked for my order. I sent It to him and he never responded to me till today. They have an address that is in cape town but they hardly respond when you have to check on their order.

Even when you try to contact them on their website https://www.cozyhomefurnitures.com,

They don't respond.