Deeply Troubling Experience with Dr. Ross Schwartz

I had a deeply troubling experience at Craig View Veterinary with my chinchilla, Pixel. We brought Pixel in because she was not eating and suspected it might be her teeth. Unfortunately, our concerns were dismissed by Dr. Ross Schwartz, who misdiagnosed Pixel with pyometra. To make matters worse, the prescribed medication was not appropriate for her actual condition. The misdiagnosis and incorrect medication not only caused unnecessary stress but also led to a significant delay in getting Pixel the proper treatment she needed for her dental issues. Tragically, this resulted in Pixel's condition deteriorating to the point where she had to be euthanized. Dr. Ross Schwartz's lack of compassion and professional oversight in this case should not be overlooked. His actions directly contributed to the suffering and ultimate loss of Pixel. I strongly believe that such malpractice should result in serious consequences, including the revocation of his veterinary license. Whilst I believe in the clinic's commitment to providing quality veterinary care, this experience has left us extremely disappointed and heartbroken. I hope the clinic can address this issue directly with Dr. Ross Schwartz and improve their diagnostic practices to prevent such tragedies in the future.