Avoid This Place

Before I removed the injectors from my vehicle, I first waited for confirmation from the company that they were indeed able to repair them. After their feedback, we immediately made arrangements to get the injectors to them as soon as possible.

Thinus (Manager) called me and indicated that two of the four injectors were faulty, but that no test report was available. He also recommended that all four be done since they work equally hard. I understood this and agreed. Shortly thereafter, the lady I was spoken to the whole time confirmed that they wanted to know if they could proceed with the work—I agreed, provided I first received a quotation. After receiving the quotation, however, I was then told that no parts were available.

Furthermore, I was told that the testing was free and don't need to pay anymore and when I discovered that parts were missing from the injectors, I was offered, “out of goodwill,” a free injector without any warranty on start-up.

According to (manager), the feedback was that only two injectors were faulty, but after further testing on another machine today, it now appears that all four are damaged. When I asked them to please give me feedback from the technicians I want answers I want the situation sorted and settled off, the manager just rep**** to me the situation is settled off, no apologies no explanations.