Bad workmanship and communication

We had cushions re-upholsterd for our beach house. Firstly the communication was bad. When I opened the cushions at the beach house the workmanship was very bad. The buttons fell off, the work was unneat and worst of all the foam was not replaced! we contacted them, they said they will get back, it is now 3 weeks and no answer. Best to find some-one else for upholstery.