Welltec Financial Services - Credit Gateway
3.2|75 reviews
lM
lethola M
1 reviews | Active since Member
08 Apr 2026, 17:53
Credit Gateway/Welltec Financial Services destroyed my life
Credit gateway known as Welltec Finance did me so bad, I cannot believe it, I app**** for their assistance to remove me from debt review and consolidate so they can deduct on my persal little did I know... I was assisted by Nozipho later sent me to Lerato who assured me they will settle my debts.... They called em after a month of calls and emails and WhatsApps from credit providers that they declined my application reason was that there was no savings for them to make money, imagine....that was on 9 march 2026 on the 14 march I go to Experian to check progress of my disputes boom I find Welltech finance registered a loan of R62000 on my profile with total outstanding of R117000 on my name, all my debts were only R39000.... When I call them to ask they tell me that I must sent them proof of that... What the heck and few days later around 25 March there it appears on my Clear score account loan of Welltech Finance R62000 here guys be careful of this company, I try to dispute it at Experian and I was told the company says the loan is given to me, but they told me that I was declined, they never settle my debts..... ****** I'm sitting with a problem I want to buy a house.... Im gonna settle my other debts next week once I'm done I'm going to Ombudsman.....
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Replies (2)Welltec Financial Services - Credit Gateway's replyOfficial
09 Apr 2026, 06:43Dear Lethola,
Thank you for posting your comment. We assure you that as an organisation we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologise for the inconvenience and undue frustration, this has caused. Please note that the matter is being investigated, and one of our consultants will reach out to you as soon as possible for assistance. Kind regards Welltec Financial Services Social Media Team
Thank you for posting your comment. We assure you that as an organisation we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologise for the inconvenience and undue frustration, this has caused. Please note that the matter is being investigated, and one of our consultants will reach out to you as soon as possible for assistance. Kind regards Welltec Financial Services Social Media Team
Best regards,
Welltec Financial Services - Credit Gateway's reply09 Apr 2026, 06:43
Official
Dear Lethola,
Thank you for posting your comment. We assure you that as an organisation we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologise for the inconvenience and undue frustration, this has caused. Please note that the matter is being investigated, and one of our consultants will reach out to you as soon as possible for assistance. Kind regards Welltec Financial Services Social Media Team
Thank you for posting your comment. We assure you that as an organisation we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologise for the inconvenience and undue frustration, this has caused. Please note that the matter is being investigated, and one of our consultants will reach out to you as soon as possible for assistance. Kind regards Welltec Financial Services Social Media Team
Best regards,
lM
lethola M's updateReviewer Update
09 Apr 2026, 10:05I have just spoken to Lindiwe from client services department and assured me they are dealing with the matter and update me as to how the case is being handles that their system had a glitch which clients ended up being listed wrongly, i appreciate the feedback I will review back after 30 April 2026....
lM
lethola M's update09 Apr 2026, 10:05
Reviewer Update
I have just spoken to Lindiwe from client services department and assured me they are dealing with the matter and update me as to how the case is being handles that their system had a glitch which clients ended up being listed wrongly, i appreciate the feedback I will review back after 30 April 2026....