poor service, and no communication from Creditore debt counsellers.

From the beginning there were issues with this company. after being shunted around for almost a year, with our accounts being messed up, we finally managed to get Zamile, who assisted us in getting our debt sorted, and our accounts sorted out. We paid up all our debts at the end of 2025 and looked for ward to be debt free, after our horrific experience with Creditore. We recieved our clearance certificate in January, and we know that the debt review flag should be removed within 20 business days from recieving it. It is now almost 2 months later and we are still listed as being under debt review. when i ask Zamile or someone from creditore to contact me with feedback regarding this, i am being ignored. which, once again shows Creditores true character. We were looking forward to financial freedom, but now we are still being held captive with this debt review flag not being removed, and not receiving feedback from Creditore when we ask for assistance from them. next time, if i am in a situation like this, i would rather get blacklisted, than having to go through something like this again.

it seems like they don't care now, because they can no longer make money out of us, so they don't care if the listing is being removed as requested or not.

i would like to warn everyone to please reconsider when you want to use Creditore for your debt restructuring or debt counselling, as 99 percent of their staff is ***********.

we are really regretting choosing this company for our debt review journey