LW
Lika W
Active since May 2016
31
Reviews
0
Industries
Reviews
31 reviews1 month ago
poor service, and no communication from Creditore debt counsellers.
From the beginning there were issues with this company. after being shunted around for almost a year, with our accounts being messed up, we finally managed to get Zamile, who assisted us in getting our debt sorted, and our accounts sorted out. We paid up all our debts at the end of 2025 and looked for ward to be debt free, after our horrific experience with Creditore. We recieved our clearance certificate in January, and we know that the debt review flag should be removed within 20 business days from recieving it. It is now almost 2 months later and we are still listed as being under debt review. when i ask Zamile or someone from creditore to contact me with feedback regarding this, i am being ignored. which, once again shows Creditores true character. We were looking forward to financial freedom, but now we are still being held captive with this debt review flag not being removed, and not receiving feedback from Creditore when we ask for assistance from them. next time, if i am in a situation like this, i would rather get blacklisted, than having to go through something like this again. it seems like they don't care now, because they can no longer make money out of us, so they don't care if the listing is being removed as requested or not. i would like to warn everyone to please reconsider when you want to use Creditore for your debt restructuring or debt counselling, as 99 percent of their staff is ***********. we are really regretting choosing this company for our debt review journey
0 replies
35 months ago
EXCELLENT SERVICE FROM CASSY FROM CREDITORE DEBT COUNSELORS
I would like to thank Cassy and Imraan from Creditore Debt Counselors for their professional and friendly service. Imraan assisted me professionally in the beginning, and gave me peace of mind with the application. Thereafter Bahia took over my account and everything was a mess, she failed to respond to my messages( these were threatening messages from my bank,) and whenever i tried to call her she was always out of the office or never available. She caused me to believe that this company is *****ulent and was busy *****ing our money. I was ready to report them to the Ombudsman. Then Cassy took over from Bahia. She professionally and kindly handled my concerns, and dealt with the creditors and continually stayed in touch with us. There were always open communication lines and transparency with her. She turned a bad situation into a good situation, and she ensured that our debtors are all paid, and the problems are all sorted out. I don't want to ever deal with anyone else in that company. She truly is an asset to your business, and I would highly recommend Creditore to my friends, but I will definitely warn them against Bahia, who does not care about clients at all. THANK YOU AGAIN, CASSY, FOR TURNING THIS DISTASTEFUL SITUATION AROUND, AND FOR RESTORING OUR FAITH IN YOUR COMPANY!!!!
0 replies
38 months ago
CREDITORE DEBT COUNSELLERS ARE THIEVES STEALING OUR MONEY, COMMITTING FRAUD
THESE PEOPLE ARE COMMITTING FRAUD! THEY ARE ALL NICE WHEN THEY WANT YOUR MONEY, THEN, AFTER PAYING A FEW MONTHS ,THEY DO NOT HONOR THEIR AGREEMENTS MADE WITH THE CREDITORS, AND THE CREDITORS START THREATENING US WITH BLACKLISTING. THE CONSULTANTS ALSO IGNORE US, ESPECIALLY BAHIA. I HAVE LEFT SEVERAL MESSAGES, EXPLAINING MY SITUATION TO HER, AND TRIED PHONING HER, AND EACH TIME SHE IS NOT AVAILABLE AND DON'T COME BACK TO ME. THIS AFTER SHE PROMISED TO HAVE AN OPEN LINE OF COMMUNICATION IN A PREVIOUS MAIL. THIS IS NOT PROFESSIONAL, THEY TAKE OUR MONEY, BUT DON'T PAY THE CREDITORS. BLACKLISTING WILL JEOPARDIZE MY ABILITY TO GET OTHER EMPLOYMENT. AND THE WHOLE REASON TO GO UNDER DEBT REVIEW IS TO AVOID BLACKLISTING BY CREDITORS. I AM REPORTING THESE THIEVES TO THE NCR. TO BE INVESTIGATED!!!
0 replies
41 months ago
Great service from DAYLA SHAPOVALOVA
i would like to say thank you to Dayla Shapovalova at Gezina branch. She went out of her way to assist me, and resolve my problem after ive been given the run around, and ****y attitude by her co workers. She really went above and beyond and always kept me up to date. This is how you keep customers happy!! Her Co-workers could learn a thing or two from her!!! Thank you for making an un tasteful situation better, and treating us with respect, and keeping us informed.!!!!
132 replies
41 months ago
APPALING AFTERSALES SERVICE FROM CHARL VAN RENSBURG.
I previously wrote a 5 star review, but that was before i got to know what kind of service Citton cars truly provides. Yes, when you buy the car, and when they want your money and signature, their service is great, but afterwards, i wish i could give 0 stars. Charl Van Rensburg is getting ****y when i enquire about my car licence disk, he is the one that keeps telling me it wil lbe done this and that date, and when i enquire, he gives me attitude. It is appalling. it seems he is giving me the runaround because he doesnt care about his customers. this delay in the registration of my vechile is causing me to think that the car might have been stolen, or there is something else seriuosly wrong with the car, because how can the registration of a vechile take a week, if all the paperwork is in order? i am truly disgusted with this service. I really wish i never chose citton cars as the dealer to provide me with a vechile!!! i have reccommended citton to friends, but after they heard of the way that he has been treating me, they bought their vechiles elsewhere. You should really look into this. It is not acceptable for a salesperson to make promises, and then, when we enquire, they become ****y and arrogant.!!!!
0 replies
42 months ago
Excellent service
I would like to express my sincere gratitude to both Karika and Otto from Bosch service Gezina. Their service is friendly and professional and they sorted out my problem quickly and effectively. I would recommend doing business with them anytime. !!!!
0 replies
42 months ago
Exeptional service
i would like to express my sincere thanx to Charl van Rensburg and Linde for their exeptional serivce and assistance in my application. They both went above and beyond to asisst e in my application. They are true assets to your business. THANK YOU FROM THE BOTTOM OF MY HEART.
133 replies
42 months ago
i would like to express my sincere thanx to Charl van Rensburg and Linde for their exeptional service and assistance in my application They both went above and beyond to assist me
i would like to express my sincere thanx to Charl van Rensburg and Linde for their exeptional service and assistance in my application They both went above and beyond to assist me. They are true assests to your business. THANK YOU FROM THE BOTTOM OF MY HEART .
133 replies
49 months ago
Execllent service recieved
I would just like to thank Alexander Shklyarenko for his excellent service. i placed an online order, after i made the payment, an error occured, and the order could not be finalised, Alexander contacted me, ( this was after hours on saturday evening) to assisted me in sorting out the error, and ensuring that my order was captured. He kept me informed about the progress all the way, and truly went above and beyond to ensure that my order was finalised. He is an asset to your business, and he is the reason why i would use the online method again in future. Thank you so much.
0 replies
61 months ago
FACEBOOK MESSANGER PLATFORM TRYING TO COMMIT FRAUD
THEIR FACEBOOK PLATFORM GIVES THE MOST UNPROFESSIONAL AND RUDE SERVICE I HAVE EVER EXPERIENCED. I ASKED THEM TO UPDATE ME ON THE STATUS OF MY UPGRADE, AND THEY ASKED ME THE NORMAL SECURITY QUESTIONS, WHICH I ANSWERED, LIKE I ALWAYS DO WHEN I PHONE ETC, THEN THEY STARTED ASKING OTHER QUESTIONS, THAT ARE NOT NORMALLY ASKED, AND WHEN I STARTED GETTING SUSPICIOUS, AND ASKED WHY THEY ASK THESE QUESTIONS THEY TOOK FOREVER TO REPLY, WHICH MADE ME EVEN MORE SUSPICOUS. AFTER THEY REPLIED, AND I GAVE THEM THE CORRECT INFORMATION, THEY INFROMED ME THAT THE INFORMATION I GAVE THEM IS INCORRECT. AND THEY CANNOT ASSIST ME. I TOLD THEM IF ITS INCCORCT ITS BECAUSE ONE OF THEM CHANGED IT. I NEED THIS MATTER TO BE LOOKED INTO, AS I FEAR IT MIGHT HAVE BEEN AN ATTEMPT TO COMMIT FRAUD BY SOMEONE WORKING AT VODACOM, OR SOMEONE PRETENDING TO WORK AT VODACOM. I NEED FEEDBACK THAT THE PERSON B EHIND THIS STUNT WAS APPREHENDED. I HAVE BEEN A CLIENT OF VODACOM FOR MORE THAN 10 YEARS AND THIS IS TRULY WAY BEYOND PATHETIC.
106 replies
Review Distribution
5 Star
13 (41.935483870967744%)
4 Star
2 (6.451612903225806%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
16 (51.61290322580645%)