Advertise their good service but i had experience that was not that good when asking for monitoring my trip
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Crisisoncall's replyOfficial
05 Aug 2025, 14:33
Good day Annie, Thank you for bringing this matter to our attention.We are currently investigating the issue and will provide you with feedback as soon as possible. Please accept our sincere apologies—this is not the level of service we strive to deliver, and we take your concerns very seriously.Our reputation and commitment to client care are extremely important to us, and we are treating this complaint with the urgency it deserves.Thank you for your patience and understanding.Kind regards,
Best regards,
Crisisoncall's reply05 Aug 2025, 14:33
Official
Good day Annie, Thank you for bringing this matter to our attention.We are currently investigating the issue and will provide you with feedback as soon as possible. Please accept our sincere apologies—this is not the level of service we strive to deliver, and we take your concerns very seriously.Our reputation and commitment to client care are extremely important to us, and we are treating this complaint with the urgency it deserves.Thank you for your patience and understanding.Kind regards,