CM
Christinah M
1 reviews | Active since Mar 2025
08 Apr 2026, 17:14
Paid-up letters
I've been calling and mailing regarding my paid up letter with no success, they don't reply on mails and their call center seems like they don't know how to assist.
Helpful (0)
Replies (4)0
Replies (4)CM
Christinah M's updateReviewer Update
10 Apr 2026, 11:52It's been more that two months now , waiting for my paid up letter, they don't want to assist .
CM
Christinah M's update10 Apr 2026, 11:52
Reviewer Update
It's been more that two months now , waiting for my paid up letter, they don't want to assist .
CSS Credit Solutions's replyOfficial
13 Apr 2026, 07:44 Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Best regards,
CSS Credit Solutions's reply13 Apr 2026, 07:44
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Best regards,
CM
Christinah M's updateReviewer Update
14 Apr 2026, 17:42I got a mail stating that the relevant department will assist, how long does It that relevant department to just draft a letter ,their customers services they've been mentioning that the relevant department will assist it's almost three months now😡😡😡
CM
Christinah M's update14 Apr 2026, 17:42
Reviewer Update
I got a mail stating that the relevant department will assist, how long does It that relevant department to just draft a letter ,their customers services they've been mentioning that the relevant department will assist it's almost three months now😡😡😡
CSS Credit Solutions's replyOfficial
16 Apr 2026, 14:20Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Best regards,
CSS Credit Solutions's reply16 Apr 2026, 14:20
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Best regards,