AM
Andiswa M
1 reviews | Active since May 2016
11 May 2026, 17:23
Poor customer service!!!!
I spoke to 3 different agents and they well telling me 1 story that i should wait for my email.I requested they they sent me an email confirmation that ive made payment arrangements with them. Ive been waiting for the email since Friday todah is Monday..what is so hard in drafting an automated email..this is very poor customer services.
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CSS Credit Solutions's replyOfficial
14 May 2026, 07:24Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Best regards,
CSS Credit Solutions's reply14 May 2026, 07:24
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Best regards,