CG
Ctfm Grandwest
Unclaimed Business
CG
Ctfm Grandwest
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Ctfm Grandwest
Ctfm Grandwest has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Ctfm Grandwest across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBB
Bernadette B
1 reviews | Active since Jan 2020
3 May 2025, 22:16
Never again CTFM Grand West
We ordered the Seafood Paella that contained, Mussels, prawns, calamari and chicken with a herbs. On the menu the picture showed dry rice with whole prawns. When the dish came the rice (if it was rice) was soaked in tomato type sauce, making everything soggy and wet. It was extremely sour because of the tomato sauce and the prawns were curled up, small and overcooked. We raised this issue with the manager and all she said was that we should companion to the head office and this is how they get it from them. All she gave was a 10% discount. We did not want to score a free meal. We wanted them to be aware of how distasteful the meal was. My partner and I experience tummy cramps after due to the sourness of the meal.
Helpful (0)
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Bernadette B
1 reviews | Active since Jan 2020
3 May 2025, 22:16
Never again CTFM Grand West
We ordered the Seafood Paella that contained, Mussels, prawns, calamari and chicken with a herbs. On the menu the picture showed dry rice with whole prawns. When the dish came the rice (if it was rice) was soaked in tomato type sauce, making everything soggy and wet. It was extremely sour because of the tomato sauce and the prawns were curled up, small and overcooked. We raised this issue with the manager and all she said was that we should companion to the head office and this is how they get it from them. All she gave was a 10% discount. We did not want to score a free meal. We wanted them to be aware of how distasteful the meal was. My partner and I experience tummy cramps after due to the sourness of the meal.
0
Replies (0)MR
tF
thando F
1 reviews | Active since Jan 2020
10 Mar 2017, 22:01
appauld
<p>The most appauling service we received tonight from the staff at g randwest when we came to see all for one perform. From the staff at the bar lying to our face saying that the alcohol being sold there does not go inside the arena to the security lady at gatevor door 11, who was rude and told us we can't have soft drinks inside even though they were in plastic containers. Eventually one lady came who had been apparently working at gw for sometime said we could go in and leave our food by the door and retrieve it as we come out. By the time the show was over that security person at door 11 told me our food had been thrown out, to me this extremely disrespectful and degrading as I had never expected such treatment from such an organisation. I'm hurt and disappointed. As that is my hard earned money that was tossed away.</p>
Helpful (0)
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thando F
1 reviews | Active since Jan 2020
10 Mar 2017, 22:01
appauld
<p>The most appauling service we received tonight from the staff at g randwest when we came to see all for one perform. From the staff at the bar lying to our face saying that the alcohol being sold there does not go inside the arena to the security lady at gatevor door 11, who was rude and told us we can't have soft drinks inside even though they were in plastic containers. Eventually one lady came who had been apparently working at gw for sometime said we could go in and leave our food by the door and retrieve it as we come out. By the time the show was over that security person at door 11 told me our food had been thrown out, to me this extremely disrespectful and degrading as I had never expected such treatment from such an organisation. I'm hurt and disappointed. As that is my hard earned money that was tossed away.</p>
0
Replies (0)tV
tammy V
1 reviews | Active since Jan 2020
4 Jul 2016, 04:38
worst date night ever with my hubby
<p>my hubby was away for two weeks in PE, and we made a deal to go to CTFM grandwest once he got back as we had previously remembered how much we enjoyed their mussel pot starter and their surf and turf meal. However to our dissapointment when we went there on saturday the 2/7/2016 the mussel starter was sooo dissapointing - not served in the potjie pot plus the sauce was sooo watery it was like we were eating soup. as for the tiny little bread we got - they were rock hard - not toasted it was hard like stale hard. gross!! then as for the surf and turf - i almost fell off my chair when my plate arrived - my steak was smaller than it has ever been, i do understand the meal serves a 200 gram but hell my steak was as small as a match box - as for my hubbys plate i could count on one hand how many chips he got with his meal - that goes the same for both our portions of calamari that was supposed to come with the meal. anyways we left after paying a hefty bill of R520 !! of which we only had one drink - we got home and still nibbled on chips and ****!! i think it was a discrace and absolutely horrible. how can you charge soo much for such tiny portions???? this place used to be our date night place - however this will be the one place that wont be seeing our faces again!!! absolutely dissapointed!!</p>
Helpful (0)
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tammy V
1 reviews | Active since Jan 2020
4 Jul 2016, 04:38
worst date night ever with my hubby
<p>my hubby was away for two weeks in PE, and we made a deal to go to CTFM grandwest once he got back as we had previously remembered how much we enjoyed their mussel pot starter and their surf and turf meal. However to our dissapointment when we went there on saturday the 2/7/2016 the mussel starter was sooo dissapointing - not served in the potjie pot plus the sauce was sooo watery it was like we were eating soup. as for the tiny little bread we got - they were rock hard - not toasted it was hard like stale hard. gross!! then as for the surf and turf - i almost fell off my chair when my plate arrived - my steak was smaller than it has ever been, i do understand the meal serves a 200 gram but hell my steak was as small as a match box - as for my hubbys plate i could count on one hand how many chips he got with his meal - that goes the same for both our portions of calamari that was supposed to come with the meal. anyways we left after paying a hefty bill of R520 !! of which we only had one drink - we got home and still nibbled on chips and ****!! i think it was a discrace and absolutely horrible. how can you charge soo much for such tiny portions???? this place used to be our date night place - however this will be the one place that wont be seeing our faces again!!! absolutely dissapointed!!</p>
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