CTU Training Solutions Pty Ltd
Verified Business
|2.3|19 Reviews (last 12 months)|Responds in 44h 53m
CTU Training Solutions Pty Ltd
Verified Business
|2.3
19 Reviews (last 12 months)
Responds in 44h 53m
AI Review Summary
Based on recent customer reviews, CTU Training Solutions Pty Ltd receives sharply divided feedback. A dominant and recurring theme is the prolonged delay or non-issuance of SETA, MICT, and CETA certificates, with former students consistently mentioning years of waiting, vague responses, and unresolved follow-ups. Concerns also surface around financial transparency, campus facilities, parking, and inconsistent enrolment information. On the positive side, customers frequently praise individual lecturers and support staff at branches such as Menlyn, Boksburg, and Pretoria, highlighting passionate facilitators who provide attentive guidance and meaningful classroom experiences.
Performance(last 12 months):
Trustindex Rating
4.5Ranked In Education & Training
#54Reply Time
44h 53mReplied to 100% of negative reviews
Reply time on negative reviews: 32h 24m
TrustIndex
4.5
Ranking
#54
in Education & Training
Reply Time
44h 53m
Replied to 100% of negative reviews
Reply time on negative reviews: 32h 24m
Review Distribution
2.3|19 Reviews
Jul '25 - Jun '26
Recent reviews (19)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
27 May 2026, 18:18
STAY AWAY!!!!
Avoid this institution completely. I would give them a 0 rating if I could. Complete waste of money. You might as well fush your money down the toilet. Support is pathetic. Lecturers mostly non existent. 300k for 3 years and no proper qualification to show.
Helpful (0)
|Replies (1)A
Anonymous
1 reviews | Active since Jan 2020
27 May 2026, 18:18
STAY AWAY!!!!
Avoid this institution completely. I would give them a 0 rating if I could. Complete waste of money. You might as well fush your money down the toilet. Support is pathetic. Lecturers mostly non existent. 300k for 3 years and no proper qualification to show.
0
Replies (1)A
Anonymous
1 reviews | Active since Jan 2020
15 May 2026, 18:52
Worse training achool
The worst Training and Tertiary institution. My daughter was doing cloud course in 2025 but up until now she doesnt even have a certificate. This school is horrible and ill never advice anyone to go there or have thier kids attend.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
15 May 2026, 18:52
Worse training achool
The worst Training and Tertiary institution. My daughter was doing cloud course in 2025 but up until now she doesnt even have a certificate. This school is horrible and ill never advice anyone to go there or have thier kids attend.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
23 Mar 2026, 10:28
Still Waiting Years Later – Completely Unacceptable
I completed a 3-year Cyber Security qualification in 2022 and to this day I have STILL not received my CITA certificate. I have been following up consistently for years, and every single time I get the same excuse: “the printers are broken” or “the machine used to print certificates is not working.” This has apparently been the situation from 2022 until now, which is honestly unbelievable. How does an institution fail to issue certificates for YEARS because of a printer problem? At this point, it is no longer a technical issue it is clear negligence and a complete lack of accountability. I completed my studies, I met all requirements, and yet I cannot properly prove my qualification because the institution has failed to do its job. This is extremely unprofessional and, quite frankly, unacceptable. No student should have to chase an institution for years just to receive something they have already earned. I would strongly advise anyone considering studying here to think twice.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
23 Mar 2026, 10:28
Still Waiting Years Later – Completely Unacceptable
I completed a 3-year Cyber Security qualification in 2022 and to this day I have STILL not received my CITA certificate. I have been following up consistently for years, and every single time I get the same excuse: “the printers are broken” or “the machine used to print certificates is not working.” This has apparently been the situation from 2022 until now, which is honestly unbelievable. How does an institution fail to issue certificates for YEARS because of a printer problem? At this point, it is no longer a technical issue it is clear negligence and a complete lack of accountability. I completed my studies, I met all requirements, and yet I cannot properly prove my qualification because the institution has failed to do its job. This is extremely unprofessional and, quite frankly, unacceptable. No student should have to chase an institution for years just to receive something they have already earned. I would strongly advise anyone considering studying here to think twice.
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
13 Feb 2026, 10:56
Completed Course Over 2 Years Ago, Still No Certificate
I completed a Cybersecurity course with CTU Training Solutions over two years ago, expecting to receive my SETA certificate as promised. Instead, I was only given a certificate of completion. Since then, I have repeatedly contacted them, and every time I am given the same vague response, with no follow-up or resolution. There is absolutely no proper communication, and they fail to deliver what they promise. I strongly advise avoiding CTU Training Solutions, as my experience has been frustrating, unprofessional, and a waste of time.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
13 Feb 2026, 10:56
Completed Course Over 2 Years Ago, Still No Certificate
I completed a Cybersecurity course with CTU Training Solutions over two years ago, expecting to receive my SETA certificate as promised. Instead, I was only given a certificate of completion. Since then, I have repeatedly contacted them, and every time I am given the same vague response, with no follow-up or resolution. There is absolutely no proper communication, and they fail to deliver what they promise. I strongly advise avoiding CTU Training Solutions, as my experience has been frustrating, unprofessional, and a waste of time.
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Replies (0)A
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Anonymous
1 reviews | Active since Jan 2020
19 Jan 2026, 07:23
Still waiting for ceta certificates, Graduated in 2022
I have been waiting for 3 years (going on the 4th) for my ceta certificates. every time i ask for an update i get a new excuse. i was told beginning last year that the certificates are in the "printing process" only to be told last year November that they sent a request for the certificates to be verified again, and every time i ask for updates they conveniently sent a email to ceta on the same day. If i could i would even give a star rating.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
19 Jan 2026, 07:23
Still waiting for ceta certificates, Graduated in 2022
I have been waiting for 3 years (going on the 4th) for my ceta certificates. every time i ask for an update i get a new excuse. i was told beginning last year that the certificates are in the "printing process" only to be told last year November that they sent a request for the certificates to be verified again, and every time i ask for updates they conveniently sent a email to ceta on the same day. If i could i would even give a star rating.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
17 Jan 2026, 12:13
Academic help
Dear CTU Training Solutions, I would like to extend a special thank you to Mr. Joseph, Jeanine, and Lize van der Merwe from the Menlyn branch. I also want to express my appreciation to all the lecturers at Menlyn, as they are always willing to help me with anything, regardless of whether they are my lecturers or not. The staff at CTU Training Solutions Menlyn is truly amazing, and I would have probably dropped out as a part-time student if it weren't for the people mentioned above. They are individuals who genuinely love what they do and are a perfect fit for the organization. Thank you again for your support and guidance. Sincerely, Belinda Mokoena
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
17 Jan 2026, 12:13
Academic help
Dear CTU Training Solutions, I would like to extend a special thank you to Mr. Joseph, Jeanine, and Lize van der Merwe from the Menlyn branch. I also want to express my appreciation to all the lecturers at Menlyn, as they are always willing to help me with anything, regardless of whether they are my lecturers or not. The staff at CTU Training Solutions Menlyn is truly amazing, and I would have probably dropped out as a part-time student if it weren't for the people mentioned above. They are individuals who genuinely love what they do and are a perfect fit for the organization. Thank you again for your support and guidance. Sincerely, Belinda Mokoena
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
12 Jan 2026, 22:56
Amazing Customer service
Just want to take the time to Appreciate Chanda Mumba from Ctu She is a very helpful and informative young lady. She will definetly take the company very far because of the passion she has to help people. She needs to be recognised my query was solved within hours I would definetly recommend ctu because of people like her she is a good representative for the company.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
12 Jan 2026, 22:56
Amazing Customer service
Just want to take the time to Appreciate Chanda Mumba from Ctu She is a very helpful and informative young lady. She will definetly take the company very far because of the passion she has to help people. She needs to be recognised my query was solved within hours I would definetly recommend ctu because of people like her she is a good representative for the company.
0
Replies (0)