CTU Training Solutions Pty Ltd
2.3|290 reviews
Responds in 29 hours 43 min
KR
Kayla R
1 reviews | Active since Member
19 Jan 2026, 07:23
Still waiting for ceta certificates, Graduated in 2022
I have been waiting for 3 years (going on the 4th) for my ceta certificates. every time i ask for an update i get a new excuse. i was told beginning last year that the certificates are in the "printing process" only to be told last year November that they sent a request for the certificates to be verified again, and every time i ask for updates they conveniently sent a email to ceta on the same day. If i could i would even give a star rating.
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Replies (56)CTU Training Solutions Pty Ltd's replyOfficial
19 Jan 2026, 09:41Good day, Kayla.
Thank you for bringing your concerns to our attention. We want you to know that we take your feedback seriously and sincerely apologies for any inconvenience or frustration you may have experienced.
As a company, we place a high value on providing excellent customer service, and we are sorry to hear that this has not been your experience.
Kind regards,
The CTU Customer Service Team
Best regards,
CTU Training Solutions Pty Ltd's reply19 Jan 2026, 09:41
Official
Good day, Kayla.
Thank you for bringing your concerns to our attention. We want you to know that we take your feedback seriously and sincerely apologies for any inconvenience or frustration you may have experienced.
As a company, we place a high value on providing excellent customer service, and we are sorry to hear that this has not been your experience.
Kind regards,
The CTU Customer Service Team
Best regards,