No after sale service at BMW Club motors Randburg

I took my car in for repairs in late September 2015. I was initially impressed with the Clubmotors to such an extent that I even wrote a complement on this side. I think they ended up rushing the job to try and impress me and ended up compromising the quality of repairs. The car vibrates at speed of above 110 KM. I took it to BMW Joburg thinking it was wheel alignment problems. After several visit, BMW advised that the car was not repair up to standards. Fender was also bent to force it to align, the hooter was left hanging. The job was not up to standard at all. I also picked up a lot of poor job done when I collected the car from Mareo; they tried attending to it when I was waiting. This is a clear sign that quality check was not done post repairs. If they had test driven the car they would have picked up the vibration before handing it over to me. I sent this complain to Mareo and cc Charmaine the minute I was alerted that the car's repairs were poorly done. Mareo promised to contact me in December 2015 to let me know which day in early 2016 he will have a courtesy car available in order to fix their sub standard, this has not happened and he is now ignoring my emails.