CL
Cubana Latino Caffe
Claimed Business
CL
Cubana Latino Caffe
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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1 reviews | Active since Jan 2020
18 Mar 2025, 15:50
Terrible service
My friend suggested to go to this establishment. When we walked in the vibe was very off , we did not feel welcome at all. We decided to give it a chance. We ordered our drinks and when it was time to pay , the waitress was very out of place and asked for a tip , will not be taking my business here again
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1 reviews | Active since Jan 2020
18 Mar 2025, 15:50
Terrible service
My friend suggested to go to this establishment. When we walked in the vibe was very off , we did not feel welcome at all. We decided to give it a chance. We ordered our drinks and when it was time to pay , the waitress was very out of place and asked for a tip , will not be taking my business here again
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Malusi R
1 reviews | Active since Jan 2020
28 Feb 2025, 09:38
Appaling Service
The service I received from the staff and the manager at the Fores**** Branch in Cape Town was appalling - I will start a campaign to warn other people to try other branches as this one is super bad
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Nondumiso M
1 reviews | Active since Jan 2020
3 Jan 2025, 22:49
Useless manager and staff
We were abundant by our waiteress. We were finally helped by astray waitress who was helping the nearer table..I called the manager...he was happy that we were not helped and did not bother to appologise....this happened in Cubana port elizaberth.
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Nondumiso M
1 reviews | Active since Jan 2020
3 Jan 2025, 22:49
Useless manager and staff
We were abundant by our waiteress. We were finally helped by astray waitress who was helping the nearer table..I called the manager...he was happy that we were not helped and did not bother to appologise....this happened in Cubana port elizaberth.
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Asanda M
1 reviews | Active since Jan 2020
12 Nov 2024, 07:10
Worst Latino cafe ever
I was attacked, harassed and embarrassed and treated like a ******** at Cubana fores****. I paid my bill with a card, the waitress claimed that she did not get the money , but the money went off my account and I had proof of payment. They took our phones and held me hostage. We had to go back to Cubana the following day to pay more money so we can get our phones . The manager, a light in complexion Congolese guy was so rude to me , he shouted that I be taken to the security that literally pushed me to the back . It’s been 3 days now I went to my bank to enquire about this , the money has been processed on my account, meaning Cubana got the money and I paid them twice . So if I didn’t have the money to pay the second time , I would’ve been without my phone for 3 days . I will never ever go to Cubana again as I had the similar experience in Cubana Tableview in 2018 and I’ve never been there again .
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Asanda M
1 reviews | Active since Jan 2020
12 Nov 2024, 07:10
Worst Latino cafe ever
I was attacked, harassed and embarrassed and treated like a ******** at Cubana fores****. I paid my bill with a card, the waitress claimed that she did not get the money , but the money went off my account and I had proof of payment. They took our phones and held me hostage. We had to go back to Cubana the following day to pay more money so we can get our phones . The manager, a light in complexion Congolese guy was so rude to me , he shouted that I be taken to the security that literally pushed me to the back . It’s been 3 days now I went to my bank to enquire about this , the money has been processed on my account, meaning Cubana got the money and I paid them twice . So if I didn’t have the money to pay the second time , I would’ve been without my phone for 3 days . I will never ever go to Cubana again as I had the similar experience in Cubana Tableview in 2018 and I’ve never been there again .
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Mathabathe M
1 reviews | Active since Jan 2020
9 Sept 2024, 06:54
CUBANA FORES**** CAPE TOWN WORST CUSTOMER SERVICE
As a Johannesburg resident who had come to Cape Town on holiday I can say I've never experienced such atrocious treatment from any restaurant. The bouncers were rude and had absolutely zero customer service. I was told to shut up and mind my "****EN" business when I questioned why I was told I couldn't enter the club with 1 bottle of hunter's dry when there was a group of people who walked in with alcohol right in front of me and weren't asked anything. Is this how new customers are treated and regular customers get special treatment and do as they please. If they are used to dealing with drunkards do they take into consideration that some patrons aren't there to get drunk but actually go there to have 1 or 2 drinks and leave. I DEFINITELY WOULDN'T RECOMMENDED THIS PLACE TO ANYONE.
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Mathabathe M
1 reviews | Active since Jan 2020
9 Sept 2024, 06:54
CUBANA FORES**** CAPE TOWN WORST CUSTOMER SERVICE
As a Johannesburg resident who had come to Cape Town on holiday I can say I've never experienced such atrocious treatment from any restaurant. The bouncers were rude and had absolutely zero customer service. I was told to shut up and mind my "****EN" business when I questioned why I was told I couldn't enter the club with 1 bottle of hunter's dry when there was a group of people who walked in with alcohol right in front of me and weren't asked anything. Is this how new customers are treated and regular customers get special treatment and do as they please. If they are used to dealing with drunkards do they take into consideration that some patrons aren't there to get drunk but actually go there to have 1 or 2 drinks and leave. I DEFINITELY WOULDN'T RECOMMENDED THIS PLACE TO ANYONE.
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Palesa M
1 reviews | Active since Jan 2020
22 Dec 2023, 07:24
Terrible Place
If there was an option to rate Cubana a minus one i would,the service we received was beyond unacceptable,i had ordered a G&T but the drink was more water then anything else,when i went to complain about this at the bar,the staff members all gathered around the so called bar man to insinuate that i was drunk and couldn't taste the alcoholic drink any more,i was so shocked at this comment and asked to speak to the manager who then tasted my drink and confirmed that it was indeed water only,there is absolutely no respect to any paying customer in that Establishment and i am absolutely shocked that it is still operational,just to add on.....you are forced to tip the waiter 10% even if they gave you sh%t service,which makes no sense to me at all......I will not be going to that place ever again.
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Palesa M
1 reviews | Active since Jan 2020
22 Dec 2023, 07:24
Terrible Place
If there was an option to rate Cubana a minus one i would,the service we received was beyond unacceptable,i had ordered a G&T but the drink was more water then anything else,when i went to complain about this at the bar,the staff members all gathered around the so called bar man to insinuate that i was drunk and couldn't taste the alcoholic drink any more,i was so shocked at this comment and asked to speak to the manager who then tasted my drink and confirmed that it was indeed water only,there is absolutely no respect to any paying customer in that Establishment and i am absolutely shocked that it is still operational,just to add on.....you are forced to tip the waiter 10% even if they gave you sh%t service,which makes no sense to me at all......I will not be going to that place ever again.
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Nqobani N
1 reviews | Active since Jan 2020
22 Sept 2023, 22:56
They care more about how well you are dressed. Not so much about your money.
I literally prefer to wear sweatpants - there aren’t any other trousers that I prefer to wear. Mind you my sweatpants aren’t Mr Price sweatpants or whatever but they just wouldn’t let me in. Am I at a fashion show or here to dance and enjoy my money??? Bouncers are mean like crazy. Right on my pay day, I was so prepared to have fun. Oh well.
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Nqobani N
1 reviews | Active since Jan 2020
22 Sept 2023, 22:56
They care more about how well you are dressed. Not so much about your money.
I literally prefer to wear sweatpants - there aren’t any other trousers that I prefer to wear. Mind you my sweatpants aren’t Mr Price sweatpants or whatever but they just wouldn’t let me in. Am I at a fashion show or here to dance and enjoy my money??? Bouncers are mean like crazy. Right on my pay day, I was so prepared to have fun. Oh well.
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Zinhle N
1 reviews | Active since Jan 2020
7 Aug 2023, 05:41
Unprofessional and Rude
Unfairly treated by waitresses gossiping about customers and blocking the heaters we were so cold. On our way out the Bouncer ripped our plastic where we had our food and drinks, and everything just fell on the floor. That was very cruel and unprofessional because we paid.
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Zinhle N
1 reviews | Active since Jan 2020
7 Aug 2023, 05:41
Unprofessional and Rude
Unfairly treated by waitresses gossiping about customers and blocking the heaters we were so cold. On our way out the Bouncer ripped our plastic where we had our food and drinks, and everything just fell on the floor. That was very cruel and unprofessional because we paid.
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