CUMMINS SOUTH AFRICA - NIGHTMARE SERVICE

Dealing with Cummins South Africa is a nightmare experience . Their service is appalling and trying to get hold of their personnel is near impossible from their sales people right up to their supervisors and management. I have tried calling, sending emails , whatsapps and leaving voice notes . Either you get a machine or no one answers at all and despite leaving various messages no one replies . If in the rare instance that someone answers the call then much to your surprise they offer little or no help and are very reluctant to help . I remember when we started dealing with Cummins in 2004 it was such a pleasure and a proffessionally run company , surely something has gone wrong as the service has gone one way and that is downhill and No its not due to the pandemic.